Key skills
JavaScriptPowerShellKafkaAngularJSBootstrapServiceNowJiraAgileLeadershipProject Management
About this role
ServiceNow Technical Architect
• Manage the ServiceNow solution design for large complex projects
• Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
• Work with program resources to define sustainment governance and processes as part of operational transition
• Provide insight and expertise into the ServiceNow platform capabilities and vendor product roadmap
• Provide the final technical escalation point for technical teams
• Develop new tools and approaches for ServiceNow development
• Review user stories and provide story points to size the user stories
• Document technical specifications, technical/architectural design documentation • Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent
• Minimum of 6+ years of ServiceNow implementation experience in large complex environments
• Minimum of 5+ years of technology implementations
• Advanced understanding of ServiceNow development practices
• Information Technology experience required, including development, implementation, and maintenance of large scale systems
• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform Maps and Update sets
• Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP
• Knowledge and experience with ServiceNow to Middleware integrations with technologies such as TIBCO, Kafka, MuleSoft, Dell Boomi etc.
• Knowledge and experience with front-end technologies such as HTML, CSS, AngularJS, Bootstrap
• Demonstrated ability to work in a fast paced and changing environment with short deadlines
• Proficient in Agile development and all phases of the Application Development Lifecycle
• Strong technical project management and / or leadership skills
• Experience with software development support tools (e.g. Jira, Rally etc.)
• ServiceNow Certified Implementation Specialist (CIS) (any one or more areas e.g. ITSM, HRSD, CSM etc.) • Master’s degree – MBA / MCA / Master’s in Software Engineering
• Experience working with multiple technology platforms