Key skills
Communication
About this role
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The Income & Night Auditor is responsible for balancing and auditing the day’s financial transactions, ensuring accuracy in revenue reporting, and preparing financial summaries for management. This hybrid role also involves overnight front desk responsibilities, including guest service, check-ins/outs, and ensuring security during night hours.
Qualifications
Degree/Diploma in Accounting, Finance, or Hospitality preferred
1-3 years of experience in auditing or front desk operations (hotel experience a must)
Proficient in hotel software systems (e.g., Opera, MICROS, etc.)
Excellent analytical and numerical skills
Strong communication, problem-solving, and organizational abilities
Ability to work independently during overnight shifts
Additional Information
📊 Income Audit Duties:
Audit daily revenue postings from all hotel departments (rooms, F&B, spa, etc.)
Reconcile Point of Sale (POS) and Property Management System (PMS) reports
Verify cash, credit card, and direct billing transactions
Identify and investigate discrepancies in revenue reports
Prepare daily revenue reports and summaries for management
Ensure compliance with internal controls and accounting standards
Assist in monthly financial closing procedures and provide support to Finance team
🌙 Night Auditor / Front Desk Duties:
Perform nightly front desk operations, including guest check-ins, check-outs, and reservations
Process end-of-day procedures in the PMS (rollover, backup, etc.)
Handle guest inquiries, complaints, and emergencies professionally
Prepare daily management reports such as occupancy, arrivals, departures, and no-shows
Ensure lobby and public areas are secure during the night shift