Solutions Engineer

Cypress is a company focused on making software testing faster and more reliable, helping developers improve the quality of their code. As a Solutions Engineer, you will own the technical success of accounts, partnering with Account Executives to guide customers through the sales process and ensuring long-term value realization.

Responsibilities:

• Own technical success end-to-end across the customer lifecycle, from discovery through expansion
• Lead the technical strategy and execution for the opportunities and accounts you support
• Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early
• Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria
• Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes
• Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum
• Support expansion opportunities by identifying new use cases, products, and growth paths
• Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue
• Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects
• Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations
• Know when to stay at the business-outcome level and when to go deep technically
• Translate product knowledge into business outcomes, with strong follow-through and clear next steps
• Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks
• Act as a go-to resource for specific product areas while remaining a generalist across the platform
• Own the feedback loop with Product and Engineering using real customer usage and deal learnings

Requirements:

• 3+ years in a Solutions Engineer, Solutions Consultant, Sales Engineer, Solutions Architect, or equivalent customer-facing technical role
• Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines
• Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling
• Sound judgment around when to simplify concepts versus when to go deep technically
• Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization
• Excellent written and verbal communication skills
• Experience selling to developer or highly technical audiences
• Familiarity with modern frontend frameworks (React, Angular, Vue)
• Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions
• Experience in a high-growth SaaS environment