CrowdStrikeRemote
Sr. Business Analyst, Go-to-Market (Remote)
United States
Full Time
2 hours ago
$125,000 - $180,000 USD
H1B Sponsor Likely
Key skills
Salesforce expertiseLead-to-Order processesCLM transformation initiativesSalesforce certificationsAnalytical skillsStakeholder managementContract management knowledgeBusiness process documentationAISalesforceLeadershipStakeholder ManagementChange ManagementCommunicationSales
About this role
CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and redefining modern security through advanced AI-native platforms. They are seeking a Senior Business Analyst to optimize Lead-to-Order and Contract Lifecycle Management processes within Salesforce, driving business process improvements and collaborating with cross-functional teams for successful solution delivery.
Responsibilities:
- Lead Sales projects across L2O and CLM initiatives by facilitating requirement gathering sessions, translating business needs into functional designs, developing solution prototypes, and creating detailed documentation to support implementation and training efforts
- Collaborate with business stakeholders to establish and document user stories, current and future business processes and functional requirements
- Create and maintain documentation for business processes and system configurations
- Facilitate requirements gathering sessions with stakeholders
- Take ownership of functional tasks and deliverables for the salesforce sales cloud applications, encompassing areas such as testing, training, reporting and support ongoing enhancements
- Collaborate closely with Sales, Sales Operations, Finance, Legal and Platform teams to deliver a comprehensive solution
- Drive user adoption and change management initiatives
Requirements:
- 8+ years of business analysis experience, with 3+ years of Salesforce expertise
- Strong understanding of Lead-to-Order processes and sales operations
- Experience working on L2O and CLM transformation initiatives
- Proven track record of implementing process improvements in a sales environment
- Strong analytical and problem-solving skills
- Excellent stakeholder management, written and verbal communication skills, including experience meeting with and presenting information to senior leadership
- Knowledge of contract management best practices and sales operations workflows
- Bachelor's degree in Business, IT, or related field
- Salesforce certifications (Admin, Advanced Admin, or Sales Cloud Consultant)
- Experience with Agentforce