Product Manager

Fourth is a global leader in restaurant and hospitality back-office technology, and they are seeking a Product Manager to own and deliver high-impact initiatives within their Workforce Management and Inventory platforms. The role involves translating operational customer pain points into scalable product solutions and collaborating closely with cross-functional teams to deliver features aligned with business KPIs.

Responsibilities:

• Own a defined product surface area within Workforce Management or Inventory
• Translate operational customer pain points into scalable product solutions
• Prioritize and manage a clear backlog aligned to business KPIs
• Partner closely with Engineering, Design, Data, and Customer teams to deliver features on a predictable cadence
• Support enhancements across both legacy and growth initiatives while maintaining roadmap discipline
• Translate product strategy into actionable roadmaps within your defined scope
• Own backlog prioritization, balancing customer feedback, data insights, and commercial impact
• Deliver features tied to operational KPIs such as labor efficiency, compliance adherence, inventory accuracy, or margin optimization
• Ensure clear acceptance criteria, documentation, and release readiness
• Partner with Engineering in sprint planning, refinement, and delivery ceremonies
• Engage directly with customers to understand workflow friction and operational constraints
• Identify opportunities for automation, forecasting improvements, and workflow simplification
• Translate real-world operational complexity into intuitive product experiences
• Contribute to competitive and market awareness within hospitality and workforce technology
• Define success metrics at feature inception
• Track adoption, usage patterns, and KPI impact post-launch
• Drive iteration based on measurable performance
• Maintain transparency with stakeholders on roadmap progress, risks, and outcomes

Requirements:

• 4+ years in Product Management within SaaS or enterprise software
• Demonstrated backlog ownership within a defined product surface area
• Experience shipping features tied to measurable operational or business KPIs
• Strong cross-functional collaboration with Engineering and Data teams
• Comfort navigating legacy constraints while driving incremental modernization
• A preference for execution clarity over ambiguous scope
• Strong analytical thinking and user-first problem solving
• Excellent written and verbal communication skills
• Experience working in Agile environments
• Experience in hospitality, workforce management, retail, or operational systems
• Experience with forecasting, automation, or AI-enabled tools