Hyland is a fast‑scaling technology company, and they are seeking a Sales Development Representative to join their team. The role involves outbound prospecting, cold calling, and qualifying leads to support Account Managers and drive sales growth in a remote environment.
Responsibilities:
- Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach
- Connect with a high volume of leads to quickly determine customer fit and sales potential
- Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings
- Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward
- Generate new qualified leads by building target account lists and executing calling and email campaigns
- Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up
- Accurately document all prospect activity and interactions in internal systems and CRM tools
- Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared
- Review and support RFPs, assisting prospects with documentation as needed
- Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness
- Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Requirements:
- Bachelor's degree or equivalent practical experience
- Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo
- Experience in inside sales or sales development, with a strong emphasis on outbound cold calling
- Comfort operating in a fast-paced, quota-driven environment where activity fuels results
- Clear, confident communication skills — you know how to adapt your message to your audience
- Proven ability to build rapport quickly and earn trust over the phone and virtually
- Strong business acumen with a curiosity for technology and how it solves real problems
- Self-motivated, competitive, and energized by goals and performance metrics
- Skilled at asking thoughtful, probing questions to uncover meaningful insights
- Highly organized, detail-oriented, and disciplined about updating systems and tracking progress
- Proficiency with Microsoft Windows and Office tools
- Ability to travel up to 5% for events or team needs