Associate Solutions Engineer

Fortra, LLC is a company that values meaningful contributions from both experienced professionals and newcomers. They are seeking an Associate Solutions Engineer to support the sales team by understanding customer needs and demonstrating product capabilities, while also participating in marketing activities such as webinars and trade shows.

Responsibilities:

• Work with sales representatives on any activities with prospective customers
• Conduct “pain discovery” processes to understand the customer needs and articulate a solution that best addresses that need
• Detect technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation
• Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including “C” level executives
• Estimate professional services effort and build a project plan, when needed, to guarantee a successful deployment on customer
• Understand the competition and be, with your participation, a differentiator during the sales process
• Participate in partner enablement activities like tech training and functional enablement
• Deliver technical presentations and respond to technical questions during sales calls
• Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events
• Participate in online webinars on specific topics
• Assist in the outbound launch of new products and releases activities
• Deliver presales activities, starting with demos
• Keep learning on sales processes, market knowledge, and developing soft skills
• Technically master the product(s) you work with

Requirements:

• Degree in a technical field, ideally Computer Science or IT preferred
• Previous knowledge or experience in IT, technical presales, technical consultancy, development, or technical support activities
• Excellent verbal presentation skills, public relations skills, and the ability to educate and train in a technical environment
• Technical background is needed on related technologies