Solutions Engineer

ThoughtSpot is a leading company in AI-Powered Analytics, dedicated to transforming insights into action. They are seeking a Solutions Engineer to support technical sales efforts by demonstrating the value of their products and services to prospects and existing customers. The role involves understanding customer challenges, presenting solutions, and building trusted relationships with clients.

Responsibilities:

• Understand customers’ analytic goals and challenges through successful discovery
• Confidently present and articulate the business value of our platform to all levels
• Demonstrate our product in a way that clearly differentiates us from the competition
• Define and conduct product evaluations with customers by working with them to analyze their own data
• Work as a team player by continually learning and sharing new knowledge
• Manage multiple customer engagements simultaneously
• Be self-motivated, flexible and take initiative
• Be a partner with sales in assisting with planning account strategy
• Develop a trusted advisor relationship with customer champions and ThoughtSpot Account Executives such that all activities are aligned with achieving customer and company success

Requirements:

• 3-5 years of experience in a technical sales role
• Demonstrated history of success in selling technical solutions to the enterprise market
• Strong understanding of how technology can solve business challenges
• Consultative sales approach
• Ability to work independently in a rapidly growing and changing environment
• Demonstrated success as part of a sales team in a customer-facing role
• Intermediate level or greater proficiency in SQL
• Intermediate level understanding of data modeling concepts and best practices
• Hands-on experience with common database technologies such as Snowflake, Amazon RedShift, Google BigQuery, Microsoft Synapse, SQL Server, Oracle, or other
• Experience with BI tools such as MicroStrategy, Tableau, Looker or similar
• Ability to grasp customer needs and suggest timely solutions
• Strong verbal and written communication skills
• Superior presentation and demonstration skills for both technical and business audiences
• Broad understanding and ability to articulate the benefits of cloud computing
• Ability to work independently in an environment that changes rapidly
• Ambitious, innately curious and self-motivated with a high degree of sales and technical interest
• Highly coachable with a strong desire to improve and grow
• Strong initiative and positive attitude
• Strong analytical and problem-solving skills
• Able to travel as needed
• Comfortably and confidently integrate artificial intelligence into their daily workflow
• Hands-on experience to leverage AI tools to increase productivity, automate routine tasks, and improve work quality
• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions
• Write effective prompts to get the most accurate and creative results from AI tools
• Curiosity in exploring new AI tools
• Adaptability to quickly learn and implement new, emerging AI technologies
• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary
• Intermediate level or greater proficiency in JavaScript or Python