Maximus is seeking a Senior Clinical Program Manager to provide strategic and operational leadership for the Iowa CSA program. This role is accountable for overall contract performance and high-quality service delivery, overseeing day-to-day program operations and ensuring compliance with contractual SLAs.
Responsibilities:
- Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations
- Analyzes daily, weekly, and monthly reports for performance measurement and efficiencies
- Participates with project and executive management to establish strategic plans, objectives, initiatives, and work plans
- Assists the leadership in efforts to facilitate a functional, motivated, and cohesive project team
- Directly supervises and manages key Project staff as determined by the leadership
- Works with Project and executive management to develop, monitor and revise performance goals and objectives for the project and staff. Monitors achievement of those goals
- Provides direction to team members and resolves problems in a timely and professional manner
- Assists in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes, and quality
- Develops, modifies, and executes project policies, ensuring all project team members comply
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations
- Performs other duties as may be assigned by Management
Requirements:
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience
- Bachelor's degree in Business Administration, Analytics, Healthcare Administration, Organizational Leadership, or a related field
- Residency in the state of Iowa within 1 hour of Des Moines is required
- Minimum of 7 years of progressive management experience
- Experience with financial forecasting and profit & loss (P&L) management
- Proficiency in Microsoft Office applications
- MBA or Master's degree in Business or Finance
- Demonstrated organizational leadership experience
- Proven ability to build, maintain, and strengthen client relationships