Product Owner (Business Analyst)

Citizant is a leading provider of professional IT services to the U.S. government. They are seeking a Product Owner (Business Analyst) to lead the delivery of digital products, ensuring they meet security, compliance, and user readiness standards while collaborating with various stakeholders.

Responsibilities:

• Own Product Planning and Governance
• Drive strategic alignment and lifecycle planning, including business case support, risk management, role clarity, governance mechanisms, comprehensive project plans, and stakeholder commitment (with appropriate approvals before development begins)
• Maintain a prioritized product backlog and support delivery planning aligned to mission needs, user feedback, and performance outcomes
• Elicit and document functional and non-functional requirements, user personas, epics/user stories, and acceptance criteria
• Collaborate on wireframes/mockups and ensure accessibility requirements are incorporated (e.g., WCAG / Section 508)
• Ensure requirements and workflow designs align to enterprise architecture, security, and data standards in coordination with cybersecurity, data, and enterprise teams
• Partner with engineering teams to support development/configuration of applications, integrations, workflows, and APIs using approved technologies and secure coding/DevSecOps best practices
• Support delivery teams through test planning and execution (unit, integration, regression, and UAT), including automation where feasible
• Contribute to CI/CD and release-readiness activities, including deployment planning, release notes, and coordination with stakeholders
• Support production operations, including monitoring, incident/problem awareness, and minor enhancements (in partnership with operations)
• Proactively help identify technical debt, performance issues, and opportunities for automation and simplification
• Develop and deliver training, user guides, and support materials to enable day-to-day product use and ongoing operations

Requirements:

• 10+ years product ownership/BA; 5+ years federal agile delivery; Agile delivery, requirements, backlog, UAT
• Proficiency with applicable project management tools and technology
• Familiar with Microsoft-aligned products like Power Platform, M365/MS Teams, and AVD
• Expertise in Atlassian suite products, Azure, JAMF, Okta
• Experience serving as a Product Owner, Business Analyst, or hybrid PO/BA supporting digital product delivery (requirements ? backlog ? delivery ? release ? sustainment)
• Strong requirements skills: user stories/epics, acceptance criteria, backlog grooming/prioritization, stakeholder facilitation
• Experience collaborating with engineering teams in secure SDLC/DevSecOps environments and supporting test/UAT planning
• U.S. Citizenship required
• Ability to obtain and maintain a Public Trust background investigation
• Familiarity with CI/CD delivery concepts and release management coordination
• Experience working with accessibility requirements (WCAG / Section 508)
• Master's degree in Business, Information Systems, IT, Computer Science, or a related field (or equivalent relevant experience)
• CSPO/PSPO; Agile, CMMI
• ITIL Foundation (helpful in operational/sustainment environments)