Content Design Manager, Human Interface Design

General Motors is redefining how people interact with automotive technology through its Human Interface Design team. The Content Design Manager will lead a team of content designers to shape the language experience across GM’s platforms, ensuring clarity and consistency in user interactions.

Responsibilities:

• Manage and mentor a team of content designers working across all mobile and web applications
• Identify opportunities to build scalable content systems including reusable patterns and content models
• Collaborate with designers, engineers, product managers, legal, localization, and AI/ML teams
• Act as a subject matter expert and point of contact for content design related work in mobile and web
• Stay informed on trends in AI, localization, and inclusive language
• Design great experiences through clear, consistent, and inclusive language

Requirements:

• Experience leading content design output and mentoring
• Background in UX writing and content design
• Experience collaborating with cross-functional teams including legal, engineering, product, and marketing
• Excellent written, visual, and verbal communication skills
• Proficiency with tools like Figma, design systems, and AI tooling
• Experience designing and governing scalable language systems
• A clear portfolio of work that showcases your craft of writing, philosophy on leadership, and overall approach to content design problem solving