Salesforce is the #1 AI CRM, where innovation meets action. We are seeking an exceptional Senior Product Manager to join the MuleSoft Agent Fabric team, focusing on delivering capabilities for managing APIs, integrations, and agents with AI. This role involves driving the entire product process, collaborating with various teams, and ensuring successful implementation and value realization for customers.
Responsibilities:
- Drive the entire product process from initial discovery and requirement gathering through technical execution, release, and post-launch iteration
- Maintain a relentless focus on delivery, ensuring that roadmap items are translated into high-quality features that ship on time and meet enterprise standards
- Help define how customers expose their unique business logic to LLMs while building the management tools necessary for visibility, monitoring, and governance of AI agents
- Partner directly with customers to deeply understand their pain points (discovery) and work closely with them post-launch to ensure successful implementation and value realization (adoption)
- Coordinate across Engineering, UX, sales, and customer support to prioritize and deliver the most important AI investments for the MuleSoft Actionability team
- Collaborate with various Salesforce product teams (such as Agentforce and Slack) to build unified experiences that span multiple platforms