Data Analyst (Business Analyst)

IDEMIA Public Security, a division of IDEMIA Group, is a leader in providing biometric-based solutions for public security and safety. The Data Analyst role involves creating, maintaining, and presenting analyses and reports to management, ensuring service level agreements are met, and acting as a subject matter expert on assigned responsibilities.

Responsibilities:

• Provide analysis of operational data to ensure contractual service level agreements are being met, including but not limited to various internal and external reports daily, weekly, and monthly
• Create various maps upon requests, assist with Quarterly Business Reviews, and ad hoc reporting
• Act as subject manner expert on assigned areas of responsibility
• Conduct record research efforts within several various internal platforms, analyze the findings, follow path to resolution and provide a clear professional response back to the customer
• Track progress, issues and risks associated with assigned areas of responsibility. In addition to the job duties noted, additional similar work-related duties as assigned

Requirements:

• Proven ability to build and maintain working relationships with team members, vendors, colleagues, and other program stakeholders
• Experience overseeing aspects of operational and project administration including meeting deadlines, communicating effectively, and monitoring progress of projects
• Strong MS Word, Excel, Visio, and PowerPoint skills. Proficiency with formulas, pivot tables, charts and related analytical functions desired
• Trainable efficiencies in internal platforms and systems, as necessary
• Bachelor's degree, or relevant experience in a similar field or PMO supporting role
• Experience with all aspects of operational and project administrative duties including meeting deadlines, handling day to day assigned tasks, and monitoring progress and risks of projects
• Experience preparing reports for upper management regarding status of projects