Mauser Packaging Solutions is a company dedicated to innovation and sustainability in packaging. They are seeking a Senior Systems Business Analyst to provide functional support and configuration expertise for their Oracle HCM Cloud platform, ensuring smooth operations across HR, Payroll, Benefits, and Recruiting processes.
Responsibilities:
- Serve as the primary IT liaison for HR Business Partners, Recruiting, and HR Operations
- Provide responsive support to remote HR users through Teams, email, and ticketing systems
- Deliver virtual training, demos, and system walk-throughs for new features and process changes
- Create clear documentation and user guides tailored to HR stakeholders
- Manage HR-focused projects and enhancements, including coordination with Payroll teams
- Partner with third-party vendors on system solutions and integration support
- Support configuration, testing, and maintenance for modules such as Core HR, Payroll, and ORC
- Troubleshot system issues, workflow errors, and data inconsistencies
- Document functional requirements, configuration changes, and test results
- Administer HCM security roles, data access, and periodic access reviews
- Build and maintain reports using OTBI, BI Publisher, and HCM Extracts
- Assist HR partners with data audits and mass updates using HDL
- Ensure high data quality and consistency across HRIS processes
- Participate in review, testing, and validation of quarterly Oracle updates
- Assess new features, communicate impacts, and recommend enhancements
- Identify opportunities to streamline processes and reduce manual work
- Troubleshoot integrations between HCM and systems such as payroll, timekeeping, identity/SSO, and ServiceNow
- Collaborate with technical teams to resolve cross-system issues
- Support digital HR lifecycle processes dependent on system connectivity
Requirements:
- 2–4 years of experience with Oracle HCM Cloud
- 4–6 years of experience in HR, HRIS, or related fields
- Strong understanding of core HR processes (onboarding, job changes, position management, security)
- Proficiency with OTBI, BI Publisher, or similar reporting tools
- Strong communication, analysis, troubleshooting, and documentation skills
- Ability to support distributed/remote HR teams and manage multiple priorities
- Bachelor's degree in Information Systems, HRIS, Human Resources, Computer Science, or a related field; or equivalent experience
- Experience with OIC, REST APIs, and/or SFTP file‑based integrations
- Knowledge of Payroll and Recruiting processes
- Oracle HCM Cloud certifications