Production Supervisor

Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

The Production Supervisor is responsible for leading a team of production associates to meet daily operational goals in safety, quality, and productivity. This role ensures efficient workflow, fosters continuous improvement, and maintains compliance with company policies and procedures. The supervisor will work closely with cross-functional teams including maintenance, materials planning, and engineering to support cabinet and component production.

Production Hours:

Monday - Thursday, 7:00 am - 5:30 pm (plus required overtime daily and on Friday/Weekends as needed)

Duties and Responsibilities: 

• Supervise daily production activities to meet output targets and quality standards.
• Ensure compliance with safety protocols, including PPE usage and plant-specific rules.
• Lead and coach production associates, fostering a culture of accountability and teamwork.
• Monitor and adjust production schedules in coordination with planning and materials teams.
• Identify and resolve process bottlenecks and quality issues.
• Support continuous improvement initiatives and lean manufacturing practices.
• Maintain accurate documentation of production metrics and personnel performance.
• Collaborate with maintenance and engineering to minimize downtime and optimize equipment usage.
• Enforce company policies consistently and equitably.
• Participate in hiring and training of new team members.
• Other duties as assigned.

Characteristics & Attributes

Leadership & Accountability

• Supervise day-to-day operations and ensure alignment with production goals.
• Administer company policies consistently and equitably.
• Accept challenges and take responsibility for outcomes.

Safety-First Mindset

Safety is non-negotiable at the Kinston facility. Supervisors must:

• Enforce PPE usage and safety protocols.
• Identify and address safety concerns proactively.
• Promote a culture of health awareness and compliance with Critical 15 standards

Operational & Technical Expertise

Supervisors should have a strong grasp of manufacturing processes and equipment. Key attributes include:

• Ability to coordinate with maintenance and engineering teams.
• Familiarity with ERP systems and production scheduling.

Quality Focus

Candidates are evaluated on their ability to uphold and improve quality standards. They must:

• Identify potential quality issues and implement corrective actions.
• Ensure consistent adherence to product specifications and process controls

Teamwork & Collaboration

Supervisors work cross-functionally with planning, materials, and HR. They are expected to:

• Collaborate effectively with other supervisors and departments.
• Support knowledge transfer and training across shifts and sites as necessary.
• Lead with empathy and build trust within their teams.
• Hold team members accountable, in partnership with HR, to all company policies and standards.

Continuous Improvement Orientation

Supervisors are key drivers of lean initiatives and process optimization. They should:

• Participate in and lead continuous improvement activities.
• Use data to identify bottlenecks and implement solutions.
• Support MasterBrand Business System, Daily Management, and 6S efforts

Qualifications

Required:

• High School Diploma or GED
• Minimum 3 years of supervisory experience in a manufacturing environment
• Strong leadership and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in basic computer applications (e.g., Microsoft Office, Microsoft Outlook)

Preferred:

• Associate’s or Bachelor’s degree in Operations Management, Industrial Engineering, or related field
• Experience with lean manufacturing or Six Sigma methodologies
• Familiarity with cabinet or component production processes 

Additional Information

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.