Academic Advisor, The Hub (Student Success Center), College of Arts and Sciences - UT Chattanooga

The Academic Advisor will provide advising for undergraduate students in the College of Arts and Sciences (CAS) programs. The position will manage an advising caseload through accurate record-keeping and, when appropriate, connect students to faculty advisors/mentors, tutors, support services, and other resources to ensure students receive the personal assistance and resources necessary to progress in and complete their studies successfully. The Academic Advisor will develop and maintain strong communication channels with academic departments in the College and with various student support divisions. 

The position will be responsible for providing comprehensive support to CAS students in areas including new transfer processes, success and retention strategies, distance student success strategies, student progress monitoring, and the implementation of intervention strategies to assist in their success. This may include individual advisement, group advisement, and regular participation in New Student Orientation. The Academic Advisor will address student academic inquiries, assist in resolving individual academic issues, and coordinate with multiple academic units in processing student requests and resolving academic problems. 

Student Support

Direct student support through effective advising caseload management, proactive engagement, anticipation of obstacles, and regular contact with advisees. Responsibilities include: 

Manage a caseload of students in designated program areas; proactively engage with caseload of students during semester; anticipate potential obstacles for student success and respond accordingly for respective caseload; meet with a caseload of students each semester during designated advising times; address needs of each individual student during advising session; topics that must be covered throughout each semester include discussing major requirements, selecting or changing a concentration (if applicable), degree progression, selecting or changing a minor (if applicable) course registration, understanding of relevant university policies and procedures, and making appropriate referrals; 

Communicate efficiently and appropriately in a timely manner with other departmental and faculty advisors regarding student caseloads; connect students with co-curricular and extracurricular activities to become engaged in the UTC and Chattanooga communities; support students with completion of graduation requirements and make appropriate referrals for necessary paperwork and commencement planning; create/update academic plan for all students within caseload; keep records of all advising sessions using the Navigate platform; serve as a pathfinder to teach students how to access resources, find answers to questions and resolve issues; and provide professional, courteous service to students seeking support within the Hub. 

Programming/Service

Participate in career-readiness & success programming within the College of Arts and Sciences; participate in seminars/group advisement; and assist with pre-registration of incoming first-year and transfer students, present information sessions, and assist students with registration during New Student and Transfer Student orientation sessions.

Knowledge, Skills, and Abilities: 

• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively with students and faculty of all cultural backgrounds and experience levels.
• Attentiveness to detail with strong organization skills.
• Ability to prioritize multiple requests and handle them in an efficient and timely manner.
• Ability to thoroughly understand and abide by federal and university guidelines regarding student confidentiality requirements.
• Proficient use of computers and knowledge of various software programs.

Review of applications will begin March 23, 2026, and continue until the position is filled.  Applications received by this date will receive priority consideration.

To be fully considered for the position, please submit a resume and cover letter with your online application. 

Required: 

• Bachelor’s degree. 
• Work background in an educational setting, focusing on students’ academic needs.

Preferred: 

• Master’s degree. 
• Work background in a higher education setting involving working with students through providing advising services and/or coordinating support services.
• Experience with Banner, Student Services Collaborative, or other student success platforms.

Work Location:

• University of Tennessee – Chattanooga, TN Campus

• This is a fully on-site position.

Compensation and Benefits:

• UT Market Range: MR07

• Anticipated hiring salary: $47,250

• Find more information on the UT Market Range structure 

• Find more information on UT Benefits 

The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region. 

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.