Description

JOB SUMMARY

Handles front desk and medical records duties.

SUPERVISION: Reports to the Center Manager

RESPONSIBILITIES

Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
Check out patient after they've seen the physician; schedule return visit as needed
Answer phones; take and relay messages; refer callers to other departments as needed
Copy, scan and mail documents and forms as needed
Performs related work as required.

TYPICAL WORKING CONDITIONS:

GENERAL WORKER TRAITS AND QUALITIES:

Ability to maintain strict confidentiality on all patient issues
Must be a team player with a positive attitude
Ability and desire to represent the clinic in a professional manner
Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
Ability to adjust to various personalities
Ability to work with and without supervision and perform a variety of routine tasks
Willingness to accept responsibility for established procedures

Requirements

High school diploma or GED required
Knowledge of medical practice procedures and functions preferred
Knowledge of medical terminology preferred, but not required
Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
Strong organizational skills
Excellent written and verbal communication skills
Proficient in Outlook and Microsoft Word and other EMR systems
Flexibility (may require some early mornings and evenings)

Patient Coordinator

Key skills