Store Manager

Description

At Valor Oil, we’re looking for a Store Manager to lead our HOP Shops team. As a Store Manager, you’ll have the opportunity to develop your leadership skills, expand your knowledge of retail management, and grow within the company. Whether you’re looking to move up within retail management or explore other roles within our operations, Valor offers career paths that reward hard work and dedication. 

Start: Immediate

Location: Verona, KY area

Pay: $45k - $49k annual salary (plus bonuses) 

Responsibilities:

· Coach and develop team members for success, providing regular feedback and performance evaluations.  

· Establish and supervise work schedules, manage time-off requests, and handle personnel conflicts as needed.  

· Oversee daily store activities, ensuring smooth operations, including inventory control, financial performance, and customer service.  

· Implement store policies, procedures, and safety standards to maintain a clean, well-organized, and efficient store.  

· Set sales and profit goals for the store, manage cash handling, and investigate cash variances and inventory discrepancies.  

· Prepare and review financial reports and collaborate with the District Manager to review store performance.  

· Ensure expenses are within budget, including payroll, inventory, and store maintenance costs.  

· Work with vendors to secure favorable pricing, quality products, and service agreements.  

· Verify product deliveries, check-in procedures, and ensure all billing invoices are accurate.  

· Create a positive shopping experience for customers by maintaining a clean, friendly, and welcoming store environment.  

· Handle customer complaints promptly and professionally, ensuring customer satisfaction.  

· Implement and oversee safety protocols to protect team members, customers, and company property.  

· Ensure compliance with health and safety regulations, conduct safety audits, and take corrective actions when necessary.  

· Ensure the store is clean, well-lit, and properly stocked, and that all equipment and fixtures are in good working condition.  

· Prevent losses due to spoilage, damage, theft, and poor housekeeping practices.  

· Lead ongoing training and development to ensure all team members are proficient in operational procedures, customer service, and safety protocols.  

· Manage employee performance and conduct coaching or disciplinary actions as needed.  

Requirements

· Retail management experience is highly preferred.  

· Business degree or relevant background preferred; high school diploma required.  

· Strong communication skills, both verbal and written.  

· Basic knowledge of accounting principles is a plus.  

· Must have a valid driver’s license and reliable transportation.  

· Ability to perform manual labor when necessary.  

· Positive, customer-focused attitude with the ability to lead a team.  

Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes Medical Options, Dental and Vision, Paid Time Off and Sick Time, Paid Holidays, Company-Paid Life Insurance, 401(k) Match, Employee Assistance Program, Years of Service Awards, FIPS annual incentive, Fuel discount, On-Demand pay, company computer and cell phone.