NPI Operations Program Manager

The NPI Operations Program Manager (OPM) role at Reality Labs offers in the AI Devices team, a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment.

Responsibilities
Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership
* Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources
* Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies
* Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums
* Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives
* Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met
* Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx)
* Work with Product Cost Engineers to track and drive product cost targets through MP

Qualifications
BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
* 7+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device
* Proven problem solving and analytical skills, including advanced skills in Excel
* Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products
* Experience working with and managing external suppliers and manufacturers
* Proven project management experience, including cross-functional stakeholder management
* Proven communication skills
* Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline
* 12+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device
* Experience leading development/delivery of multiple high-volume products
* Experience managing JDM’s with different models of engagement
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies