GE HealthCare is a leading healthcare technology company, and they are seeking a Network Tools Engineer to focus on monitoring and management platforms across a diverse enterprise environment. The role involves managing network monitoring tools, developing integrations, and collaborating with IT operations teams to enhance processes and workflows.
Responsibilities:
- Participate in the domain technical and business discussions relative to future architect direction
- Assist in the analysis, design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint
- Gather and analyze data and develop architectural requirements at project level
- Participate in the infrastructure architecture governance model
- Support design and deployment of infrastructure solutions meeting standardization, consolidation, TCO, security, regulatory compliance and application system qualities, for different businesses
- Research and evaluate emerging technology, industry and market trends to assist in project development and/or operational support activities
- Coach and mentor team members
- Manage, maintain, and optimize network monitoring and automation platforms (e.g., LogicMonitor, NetBrain, ThousandEyes)
- Develop and enhance integrations using Python, Groovy, or shell scripting (RESTful APIs, automation workflows)
- Ensure monitoring coverage, alerting accuracy, and data quality across tools and device inventory
- Collaborate with Network Operations, Tools, and Service Management teams to improve processes and workflows
- Support IT Operations teams in implementing monitoring standards, best practices, and operational documentation
- Utilize Linux/Unix systems for administration, scripting, and service/process management
- Work within ITSM processes (ServiceNow or similar) following ITIL guidelines
Requirements:
- Bachelor's Degree. A minimum 8 years of professional experience
- Skilled level expertise in design of computing or network or storage to meet business application system qualities
- Understands technical and business discussions relative to future architecture direction aligning with business goals
- Understands concepts of setting and driving architecture direction
- Familiar with elements of gathering architecture requirements
- Understands architecture standards concepts to apply to project work
- Strong general networking knowledge
- Proficiency in Linux/Unix administration (server management, processes, services)
- Strong problem‑solving and network troubleshooting skills
- Understanding of standard network protocols: TCP/IP, SNMP, MIBs, DNS, HTTP
- Experience with Python/Groovy/Shell scripting (RESTful API integrations, automation, Bruno/Postman)
- Hands-on experience with LogicMonitor or similar network monitoring tools
- Experience with NetBrain and ThousandEyes (or equivalent tools)
- Background in Network and IT Operations
- Familiarity with ServiceNow or similar ITSM platforms
- Basic ITIL awareness
- Strong communication and teamwork skills
- Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics
- Knowledge of Cisco networking technologies (Cisco IOS/XE/NX‑OS, Viptela SD‑WAN, Meraki), firewalls, load balancers
- Experience with automation frameworks such as Ansible/AWX
- Experience with Infoblox NetMRI or comparable tools
- Familiar with concepts of costing hardware and software components. Works to assure work is on-time and within budget
- Delivers tasks on-time with alignment to architectural goals. Can identify and raise issues, risks and benefits
- Participates in change initiatives by implementing new directions and providing appropriate information and feedback
- Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice
- Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate
- Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives