MinIO is the industry leader in high-performance object storage, powering production infrastructure for many Fortune 500 companies. They are seeking a Business Development Representative to manage and qualify inbound demand from Commercial accounts, acting as the first point of contact for prospective customers.
Responsibilities:
- Respond rapidly to all inbound MQLs (pricing and demo requests, content downloads, AIStor trial downloads, etc.)
- Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing
- Schedule and confirm qualified meetings for Account Executives
- Document all research learnings and call notes clearly within CRM to ensure strong AE handoffs
- Serve as primary responder for website live chat inquiries
- Engage prospects in real time to understand use case and urgency
- Convert chat conversations into qualified meetings
- Escalate deeper technical questions to Sales Engineering when appropriate
- Follow up on leads generated from paid media campaigns
- Prioritize high-intent digital responses
- Provide feedback to marketing on lead quality and trends
- Support pre-event meeting recruitment and post-event follow-up
- Schedule commercial meetings tied to webinars, field events, and conferences
- Track event-driven pipeline outcomes
- Assign inbound leads to the appropriate Account Executive based on territory and segmentation
- Ensure accurate and clean handoffs with complete context
- Maintain SLA adherence for inbound follow-up
- Maintain strong CRM hygiene and data accuracy
- Track qualification outcomes (meeting held, disqualified, recycled, etc.)
- Provide insights on inbound conversion trends
Requirements:
- 1–3 years of experience in BDR/SDR, inbound sales, or demand qualification
- Experience in B2B technology (infrastructure, cloud, SaaS, or enterprise software preferred)
- Strong written and verbal communication skills
- Comfortable handling live chat and real-time prospect engagement
- Experience with CRM platforms (e.g., Salesforce) and marketing automation tools
- Ability to understand technical concepts at a high level
- Familiarity with cloud infrastructure, object storage, AI/ML, or data platforms
- Understanding of qualification methodologies (e.g., MEDDICC, BANT)
- Highly responsive, organized, and detail-oriented with strong CRM discipline
- Data-driven mindset focused on conversion improvement
- Spanish proficiency a plus