Seasonal Associate, Jr. Business Systems Analyst

ICF is a global advisory and technology services provider, and they are seeking a Seasonal Associate, Junior Business Systems Analyst. In this role, you will utilize your analytical skills to support the full digital software development cycle and collaborate with various stakeholders to gather and document requirements effectively.

Responsibilities:

• Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
• Gather requirements by conducting interviews (with both internal and external stakeholders), reviewing documents, distributing questionnaires, analyzing business processes, outlining use cases and scenarios, performing business analysis, and examining current systems
• Use a range of methods to document requirements, such as Behavior-Driven Development (BDD) specifications, user stories, acceptance criteria, workflow and United Modeling Language (UML) diagrams, use cases, and guides for users
• Maintain comprehensive requirements traceability documentation and monitor the status of requirements consistently throughout the project lifecycle
• Communicate effectively, both verbally and in writing, with team members and stakeholders who depend on this information to establish system requirements or organizational processes
• Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items, and drive user feedback
• Document user experience (UX) design discussions, write requirements in the team’s workspace, and breakdown requirements into user stories in the team’s issue log system
• Conduct diverse testing activities by defining test scenarios and cases, executing test procedures, and thoroughly documenting results
• Work collaboratively with subject matter experts, designers, and user experience researchers within an Agile framework
• Provide recommendations for enhancing internal processes, accompanied by potential solutions
• Collaborate with the Scrum Master and provide support as a backup when necessary

Requirements:

• Completed a minimum of 60 college credit hours towards a degree in Business, Analytics, Information Science, Finance, or other relevant degree
• Must be able to pass any required background check(s)
• Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. per contract requirements
• Proficiency with MS Office tools (Excel, Word)
• Proficiency with JIRA and Confluence or similar applications in support of Agile software delivery
• Scrum Master/Agile certification or training