Lumin DigitalRemote
Cloud Operations Engineer
United States
Full Time
4 hours ago
$110,000 - $125,000 USD
H1B Sponsor
Key skills
Cloud infrastructureMonitoring platformsCI/CD pipelinesAutomation/orchestration toolsAWSExceptional communicationCloudWatchGrafanaAtlassianCI/CDCommunicationCollaboration
About this role
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. The Cloud Operations Engineer role is responsible for monitoring cloud infrastructure, performing Tier 1 incident triage, and ensuring timely resolution of production issues while supporting CI/CD pipelines and mobile application releases.
Responsibilities:
- Monitor cloud infrastructure and application health using observability tools; respond to alerts and ensure timely triage and resolution of production issues
- Perform Tier 1 incident triage, document findings, and escalate appropriately to Development or SRE teams while maintaining clear communication
- Monitor and support CI/CD pipelines to ensure successful builds and deployments; troubleshoot and coordinate resolution of pipeline failures
- Support/coordinate mobile application release processes
- Manage SSL/TLS certificate lifecycle activities, including renewals and proactive expiration monitoring
- Proactively identify patterns in incidents or alerts and implement improvements that reduce operational toil and increase platform stability
- Contribute to automation and orchestration efforts that improve efficiency, reliability, and repeatability of operational processes
- Maintain accurate documentation, runbooks, and standard operating procedures to improve operational consistency and knowledge sharing
- Collaborate cross-functionally with SRE, Development, Security, Product, and Support to ensure platform health, visibility, and alignment to shared business goals
- Perform other duties as assigned
Requirements:
- Bachelor's degree or 3 years equivalent experience
- Cultural fit. Humility. Strong sense of ownership, and integrity. Willing to walk in the mud
- Commitment to continually improving yourself
- Detail-oriented
- Exceptional written and verbal communication skills
- Effective collaboration skills with a proven ability to work cross-functionally in order to establish and meet shared business goals
- Experience with a monitoring platform (Cloudwatch, Grafana, etc.)
- Familiarity with automation/orchestration tools
- Familiarity with Atlassian suite or similar tools
- Experience with AWS preferred
- Certifications are nice, but not required