Enterprise Account Director - Americas, Sales

Magnet Forensics is a global leader in the development of digital investigative software that supports law enforcement and private sector clients. The Enterprise Account Director role is focused on generating new sales and expanding existing growth opportunities within the Private Sector customer segment, managing high-value accounts, and driving complex sales cycles.

Responsibilities:

• Own and strategically manage a portfolio of F100, our highest-value, named accounts
• Develop and execute comprehensive annual and quarterly account plans tailored to each named account, focusing on long-term partnership and growth
• Build deep relationships within multiple lines of business with key decision-makers and stakeholders, acting as the primary point of contact for all business matters
• Drive complex sales cycles, including multi-product and multi-service solutions, ensuring alignment with customer business objectives
• Identify and pursue expansion opportunities within existing named accounts, including cross-sell, up-sell, and renewal strategies
• Through defined F100 targets, pursue, engage, solution and win new logo opportunities
• Lead executive-level presentations and business reviews, demonstrating Magnet Forensics’ value and impact
• Collaborate closely with internal teams (BDR, Solution Consultants, Customer Success, Renewals, Product Management) to deliver exceptional customer experiences and outcomes
• Oversee contract negotiations, pricing strategies, and ensure compliance with customer requirements
• Maintain accurate and detailed records of all account activities in Magnet’s CRM system
• Analyze account performance, market trends, and competitive landscape to inform strategy and drive continuous improvement
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset
• Act as a trusted mentor within the team, providing guidance and support as needed to help colleagues grow and develop
• Note that travel is a part of this role and could be expected up to 30-50% of the time. This role is focused on customers based in the US

Requirements:

• Proven success managing and growing strategic, named accounts in software sales
• Demonstrated ability to build trusted advisor relationships with senior executives
• Experience driving complex sales cycles and negotiating large contracts
• Strong business acumen, analytical skills, and understanding of the digital forensics and cybersecurity industry
• 7+ years of experience in enterprise account management or equivalent role
• Exceptional communication, presentation, and negotiation skills
• Ability to collaborate cross-functionally and lead virtual teams to achieve account objectives
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset