Oshkosh Corporation is dedicated to building and protecting communities worldwide through innovative engineering and manufacturing. The Sr IBM i Platform & Power Systems Engineer will plan, design, implement, and support server systems while providing operational support and troubleshooting for various server environments.
Responsibilities:
- Providing day-to-day operational support and troubleshooting for the server Windows and Compute stack environments (Active Directory and VMware)
- An intermediate understanding of server systems and environment in order to take ownership of certain aspects from end to end
- Conducting triage and resolution of server issues and outages that arrive via ServiceNow requests that pertain to server hardware, server virtualization, and
- Active member of project teams following senior leadership design and project plans
- Communicating and coordinating with stakeholders for escalation related activities
- Actively forecasting needs from 1 to 6 months
- Learning and adopting new technologies and best practices cloud, continuous integration, automation, and process improvement
- Continuously monitor and analyze database ecosystem and capacity
- Cross functional team communicating and coordinating efforts for database, applications, and infrastructure activities
- Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response
- Design, implement, and operate complex solutions
- Other duties as assigned
- Regular attendance is required
Requirements:
- Four (4) or more years of experience in the field or in a related area
- Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware
- Written and communication skills, problem solving, time management, teamwork
- Bachelors degree in Information Technology or related field