NTT DATA is a leading business and technology services provider, and they are seeking a Systems Engineer - PrinterLogic to implement enterprise IT service delivery models. The role involves designing, configuring, and implementing PrinterLogic solutions to enhance end user experience and ensure high-quality services across the customer's environment.
Responsibilities:
- Design and implement PrinterLogic solutions tailored to the organization's needs
- Design with a holistic view of the enterprise to ensure cost, performance, networking, and security are considered
- Develop and maintain scripts to automate routine tasks and improve system efficiency
- Identify opportunities for automation within the PrinterLogic environment to streamline processes
- Troubleshooting performance issues across the organization
- Work closely with other IT teams to integrate PrinterLogic with existing systems and infrastructure
- Communicate effectively with stakeholders to understand their needs and provide tailored solutions
- Coordinate with vendors, partners, and internal teams to ensure successful project outcomes
- Monitor PrinterLogic systems for performance and reliability
- Generate reports and provide insights on system performance, usage patterns, and areas for improvement
Requirements:
- Bachelor's Degree in related field may be substituted for 5 years of relevant experience
- Active Secret Security Clearance
- Minimum 6 years of experience implementing and managing PrinterLogic infrastructure
- Minimum 6 years of experience with systems administration in Linux environments (RHCE equivalence) and Windows Server environments (MS Security Engineer/Solution Architect equivalence)
- Minimum 1 year of experience with Department of Defense (DoD) environments and requirements
- Minimum 1 year of experience with enterprise IT environments, including networks, servers, and security protocols
- Hold an approved DoD Directive 8140 (DoDD 8140) technical certification at IAT Level II or III and stay up to date with the latest advancements and requirements
- Experience with ServiceNow, DevOps, Azure Boards, Azure Pipelines and Azure Repos
- Experience creating and analyzing PowerShell, Ansible, Bash, JAVA based, YAML and/or Python scripts
- Relevant Technical and/or Security Certifications (e.g., Network +, Security+, Microsoft, AWS, VMware, CISSP, CCNA, CCDA, CCNA-Security, etc.)
- Cumulative experience with Azure Cloud Computing
- Some experience with any or all these products or technologies: Red Hat Satellite, Nagios, ForeScout, CyberArk, Layer7 PAM, SailPoint, Ansible, Puppet, Chef, Splunk, AMQP (RabbitMQ), Nessus suit, Swimlane, Qualys, SCCM/MECM, BigFix, MDM solutions, JIRA
- Proficient in diagnosing and resolving driver and printer issues on Windows workstations