DoorDash is a technology and logistics company focused on empowering local economies. The Sales Engineer will assist sales reps by addressing technical questions and aligning product solutions with restaurant customers' marketing goals.
Responsibilities:
- Drive sales — assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners
- Become a subject matter expert - on the DoorDash Advertising product suite including campaign performance, upsell opportunities and ROAS (return on ad spend)
- Create and deliver customized performance reviews, product demos and proof of concepts - Support pre- and post product adoption analysis: forecast expected impact, run experiments/tests, analyze results, and iterate
- Influence the product roadmap - by aggregating merchant feedback calls that will help determine the direction of the roadmap
Requirements:
- You have a minimum 4 years of sales engineering, sales consultant, value engineer, pre-sales solution consulting or related roles experience
- You love to learn about new technology and features and can simply explain how complex systems work
- You are resourceful in finding answers to non-standard questions by smartly searching available resources and running your own tests and deductions
- You have experience pulling complex data-sets, presenting results to customers in a digestible format and building/editing dashboards to showcase data
- You are able to problem solve effectively and efficiently matching appropriate solutions for each merchant scenario
- You seamlessly collaborate with sales team members and understand how to assist and accelerate the sales process
- Experience writing SQL queries involving one or more joins for data retrieval and analysis
- Previous experience with Ad-Tech, Advertising Products or Models including campaign metrics; value analyses and financial metrics (e.g., CPA, incremental sales lift, lifetime value uplift, return on ad spend) for different ad products/features