Manager, Crew Qualification Systems and Analytics

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• You will build cutting edge analytical and decision support systems from scratch to improve operational efficiencies
• You will be responsible for maintaining all system applications and programs within Flight Training Planning and Scheduling. You will be responsible for leveraging those systems to deepen capabilities and to glean business insights into American’s large and increasingly complex pilot training operation. 
   

What you'll do

• Lead and support team of analysts tasked with application of data analysis to the pilot training business unit.
• Steer development, improvement and implementation of IT applications. Act as a chief business representative for IT and Operations Research projects. 
• Partner with external vendors and internal departments like IT, Mosaic, Ops Research, etc. to enable cross functional collaboration.
• Lead analytical and decision support systems development to improve operational efficiencies. 
• Build ad-hoc applications, macros, queries, dashboards, etc. to solve complex business problems. 
• Identifies issues, recode, and replace current in-house developed desktop applications, Excel spreadsheets, and Access databases using Visual Basic 6.0 (VB) and Visual Basic For Applications(VBA).
• Bridge business needs and system capabilities to establish systematic reporting processes (e.g.dashboards, etc.) to measure the productivity and efficiency of both Flight Training and Flight Standards Scheduling facets.
• Conducts electronic and manual audits of database; effect procedural changes to resolve discrepancies.
• Acts as the System Administrator for the Training Management System (TMS) web application. Monitors user access to electronic pilot record keeping system (TMS).

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in computer science, engineering or a technical field
• 5 years of airline experience 

 

Preferred Qualifications- Education & Prior Job Experience

• 5 years of experience in data analysis, SQL querying, data integration tools, project management or software development 
• Solid understanding of crew systems, contracts and regulations 
• Demonstrate skills of managing IT projects, building cross functional collaboration and working with end users to implement technology 
• Demonstrated ability to lead teams and projects

 

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Knowledge of pilot qualifications, electronic recordkeeping and AQP requirements
• Knowledge of Microsoft .Net web applications, SOAP web services, SQL Server 2012 and SQL Server
• Reporting Services, Visual Basic For Applications (VBA)
• Experience with data collection, analysis, and presentation

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.