Front Desk Coordinator

Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience!

Responsibilities:

✔ Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental).
✔ Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly.
✔ Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
✔ Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
✔ Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
✔ Confirm appointments and provide pre- and post-treatment instructions to patients.
✔ Keep the front office organized and welcoming, ensuring a professional and friendly patient experience.

Qualifications:

✔ High school diploma or equivalent.
✔ Experience as a dental receptionist or in a similar administrative role (preferred).
✔ Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
✔ Strong communication and customer service skills, with a patient-first attitude.
✔ Excellent organizational and multitasking abilities to manage a busy front office.
✔ Ability to work collaboratively while independently handling patient interactions.