
At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.
Employee Benefits:
Some Other Favorite Employee Benefits Include
Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!
Pay is depending on experience. Minimum is $34.55/hrAre you a tech-savvy problem solver who loves helping businesses succeed in the digital banking world? Do you enjoy working with cutting-edge treasury tools, solving complex challenges, and guiding customers through powerful financial solutions? If so, we want to meet you!
We’re looking for a Commercial Electronic Banking Administrator who thrives in a fast-paced environment and enjoys collaborating with customers, internal teams, and technology partners to deliver exceptional digital banking experiences.
In this role, you’ll be a key driver behind our commercial digital banking services, ensuring customers successfully adopt and use our electronic treasury solutions.
Your day might include:
🔹 Supporting & Empowering Customers
Serve as a primary liaison between commercial customers and internal operations, treasury, and technology teams.
Provide high-level technical support and onboarding assistance for electronic banking and treasury solutions.
Guide customers through complex implementations and help them maximize the value of our digital tools.
🔹 Implementing Powerful Treasury Solutions
Design and manage detailed implementation plans for services such as:
ACH Origination
Wire Transfers
Remote Deposit Capture (RDC)
Positive Pay & Account Reconciliation
Integrated Payables
Commercial Purchase Cards
Merchant Services & Expense Management
🔹 Driving Operational Excellence
Coordinate daily workflows and ensure critical deadlines are met.
Analyze technical reports and recommend process improvements.
Assist with new product rollouts, upgrades, and testing for business and treasury digital services.
🔹 Protecting Customers & the Bank
Help review fraud, dispute, and error claims related to electronic services.
Identify fraud indicators and support risk prevention efforts.
🔹 Creating Better Tools & Training
Develop onboarding checklists, troubleshooting guides, and training resources.
Provide coaching and support to internal teams on digital banking solutions.
High School Diploma or equivalent.
5+ years in financial services, including 3+ years in Electronic Banking, Treasury Management, or Card Services.
Military education or experience may substitute for education or work experience.
⭐ Accredited Automated Clearing House Professional (AAP) certification preferred.
✔ Deep knowledge of banking products and treasury services
✔ Strong analytical and problem-solving skills
✔ Ability to manage multiple complex projects simultaneously
✔ Excellent communication skills (written, verbal, and customer-facing)
✔ A passion for delivering exceptional customer experiences
✔ High attention to detail in a fast-paced environment
You’re someone who:
Takes ownership of challenges and sees them through to resolution.
Can translate complex technical information into clear guidance.
Enjoys helping businesses succeed with innovative financial tools.
Professional office setting
Moderate noise level
Collaborative team culture focused on service, innovation, and customer success
This position is perfect for someone who enjoys being at the intersection of technology, banking, and customer success. You’ll play a vital role in helping businesses modernize their financial operations while working with a supportive and knowledgeable team.
✅ Ready to help shape the future of digital banking?
Apply today and bring your expertise, energy, and innovation to our team!
Full Time, Non exempt
Grade 17
Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.