Analyst, Commercial Renewals
Toronto, Ontario, Canada
Full Time
3 days ago
$49,600 - $74,400 CAD
Key skills
Artificial IntelligenceCRMCommunicationCollaboration
About this role
We are hiring an Analyst, Commercial Renewals!
Reporting To: Senior Director and Team Lead
Full-Time/Part- Time: Full-time
Salary Range: $49,600 - $74,400
Posting Date: March 13, 2026
Closing Date: March 27, 2026
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 8.3
Office Location: Downtown Toronto Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Renewals Analyst is responsible for the processing of Commercial Mortgage Renewals and Assumptions, in accordance with company policies and procedures. The Renewals Analyst will be responsible for the overall integrity of our files and updates to our loan system.
How you will contribute:
• Ensure maturing loans up for renewals and assumptions are processed in a timely manner in line with company policies and procedures.
• Review renewal and assumption underwriting binder and commitment letter for accuracy before issuing commitment letters.
• Update CRM opportunities for upcoming maturities daily to manage workflow volume and assist with reporting.
• Liaise with solicitors, insurance consultants, investors, originators and all parties associated with each transaction to ensure all First National requirements are satisfied and our files are updated accordingly.
• Responsible for accurately processing all loan details into mortgage system (including clear meaningful notes) as needed, from various source documents, including e-mails, commitment letter, CMHC special conditions, underwriting binder, legal documents etc. in compliance with policies & procedures.
• Maintain daily all files to ensure updated information are always available to provide proper coverage on each file.
• Responsible for saving all renewal and assumption documentation to our files and properly naming documents per our naming conventions for transfer to our commercial servicing area.
• Assist with the maintenance of reports that are used by senior management, investors and other parties.
• Review reports generated from our loan system, for loans in extension period to ensure PACs are setup accurately for monthly payment and M2M is processed accordingly.
• Communicate to management on any changes in policy or procedure for updates to our Procedures Manual for the Renewals & Assumptions team.
• Provide back up in the absence of other team members.
• Complete special projects as assigned by Management.
The experience you need:
• Post-secondary education
• Working knowledge of Quebec commercial mortgage legal documentation is a definite asset
• Two or more years’ experience in the mortgage/financial industry
• Experience working with the Optimus system a definite asset
• Proficient in Microsoft Office applications, specifically Word and Excel
• Good understanding of mortgage security documentation
• Prior experience processing mortgage assumptions, renewals and/or new loan transactions an asset
• Understanding of the AML and Down Payment Verification requirements an asset
• Experience working in a paperless office environment
• Strong written communication skills, in English
• Extremely organized and detail oriented
Working Environment and Physical Demands Analysis:
• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
Artificial Intelligence is not used in our recruitment or hiring process for this role.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
#FNLOON
Reporting To: Senior Director and Team Lead
Full-Time/Part- Time: Full-time
Salary Range: $49,600 - $74,400
Posting Date: March 13, 2026
Closing Date: March 27, 2026
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 8.3
Office Location: Downtown Toronto Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Renewals Analyst is responsible for the processing of Commercial Mortgage Renewals and Assumptions, in accordance with company policies and procedures. The Renewals Analyst will be responsible for the overall integrity of our files and updates to our loan system.
How you will contribute:
• Ensure maturing loans up for renewals and assumptions are processed in a timely manner in line with company policies and procedures.
• Review renewal and assumption underwriting binder and commitment letter for accuracy before issuing commitment letters.
• Update CRM opportunities for upcoming maturities daily to manage workflow volume and assist with reporting.
• Liaise with solicitors, insurance consultants, investors, originators and all parties associated with each transaction to ensure all First National requirements are satisfied and our files are updated accordingly.
• Responsible for accurately processing all loan details into mortgage system (including clear meaningful notes) as needed, from various source documents, including e-mails, commitment letter, CMHC special conditions, underwriting binder, legal documents etc. in compliance with policies & procedures.
• Maintain daily all files to ensure updated information are always available to provide proper coverage on each file.
• Responsible for saving all renewal and assumption documentation to our files and properly naming documents per our naming conventions for transfer to our commercial servicing area.
• Assist with the maintenance of reports that are used by senior management, investors and other parties.
• Review reports generated from our loan system, for loans in extension period to ensure PACs are setup accurately for monthly payment and M2M is processed accordingly.
• Communicate to management on any changes in policy or procedure for updates to our Procedures Manual for the Renewals & Assumptions team.
• Provide back up in the absence of other team members.
• Complete special projects as assigned by Management.
The experience you need:
• Post-secondary education
• Working knowledge of Quebec commercial mortgage legal documentation is a definite asset
• Two or more years’ experience in the mortgage/financial industry
• Experience working with the Optimus system a definite asset
• Proficient in Microsoft Office applications, specifically Word and Excel
• Good understanding of mortgage security documentation
• Prior experience processing mortgage assumptions, renewals and/or new loan transactions an asset
• Understanding of the AML and Down Payment Verification requirements an asset
• Experience working in a paperless office environment
• Strong written communication skills, in English
• Extremely organized and detail oriented
Working Environment and Physical Demands Analysis:
• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
Artificial Intelligence is not used in our recruitment or hiring process for this role.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
#FNLOON