Director, Business Insight & Analyst - RFA Bank of Canada
Toronto, Ontario, Canada
Full Time
2 days ago
Key skills
PythonSQLData WarehousingAnalyticsBITableauPower BIOracleProduct ManagementCommunicationDecision MakingCritical ThinkingSales
About this role
Director, Business Insight & Analyst – RFA Bank of Canada
Date: March 12, 2026
Location: Toronto
Company: RFA Bank of Canada
Job Type: Permanent
Closing Date: April 2, 2026
About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
The Opportunity
We’re looking to fill a Director, Business Insight & Analyst position at RFA Bank of Canada!
We are looking for a Director of Insights & Analytics to join our team. This position will play a central role in driving data-driven decision making within the company. The core responsibilities would involve collecting, analyzing, and interpreting data to provide valuable insights and recommendations. Expertise in data analysis and strong interpersonal skills will be critical in the successful candidate, enabling them to measure and guide key stakeholders on their performance to assist exceeding performance targets.
Core Responsibilities
As the Director, Business Insight & Analyst, you will:
Data Analysis:
• Perform advanced analysis, such as multivariate regression, predictive modeling, logistic regression, sales forecasting, consumer profiling, market mix and ROI measurement
• Create actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives
• Generate operational performance analysis to find conclusions using quantitative and critical thinking methodologies.
• Identify possible conflicts with the strategy and recommend cost-effective alternatives.
• Monitor KPI's, bring awareness to and provide in-depth root cause analysis to change trends.
• Engage with the Business and IT to develop options to enhance the efficiency and effectiveness of current processes in the strategic analysis area through process changes including the deployment of supporting technology.
• Structure developed code / working papers that support reporting, so the processes are repeatable and run efficiently, including embedding cross-validation controls to detect and address any inconsistencies.
Reporting:
• Manage and deliver weekly / monthly analysis reporting packages/dashboards to executives and other key stakeholders
• Provide a multi-dimensional view of the Bank’s existing lines of business through consistent reporting, including a key focus on the portfolio product, customer segmentation, source channels and risk profile to offer true insights that drive strategy and action from decision makers.
• Key reporting of product margins, with the focus on isolating and effectively communicating the activity-based drivers that contributed to the actual results.
• Support and quantify the impact of proposed new business initiatives that optimize revenue growth and cost savings for the Bank.
• Ad hoc reporting and analysis for various groups, as needed.
What You’ll Need to Succeed
• Bachelors degree in business, computer / data science or related field with preferred experience in client, product, channel or finance analytics
• At least 7+ years of work experience in business related function, analytics, IT reporting, modeling, product management, finance
• Experience in the regulated banking / financial services industry is preferred
• Advanced understanding of data warehousing, mining, reporting and analytics
• Expertise in SQL, Python, SAS, or data visualization tools (Tableau, Power BI)
• Proficient knowledge of Microsoft tools (Excel, PowerPoint, Access, Word, Teams)
• Knowledge of Oracle NetSuite is considered an asset
What Sets You Apart
• Ability to effectively handle multiple priorities and time constraints while ensuring a high level of quality and timeliness on all deliverables.
• Excellent interpersonal, communication and customer service skills
• Build strong relationships with the business leads and the information technology leads
• Ability to develop and maintain productive relationships with a wide range of internal stakeholders.
• Strong attention to detail.
Our Values and What We Offer at RFA
At RFA, we live by our core values. These values guide our daily actions and shape our work culture:
• Accountability: You take ownership of your work & its consequences. You always consider risk & make informed decisions.
• Selflessness: You share info & teach others. You’re able to put your ego aside & understand that the best idea wins.
• Inclusivity: You value differing viewpoints & experiences. You understand how this can drive growth & innovation.
• Innovation: You seek opportunity & embrace change. You see tech as a way to enhance productivity & drive profitability.
• Courage: You make tough decisions in our best interest. You see opportunity when faced with challenge or adversity.
• Impact: You value results & your contributions. You rise to the occasion and never settle for sub-par.
• Performance: You embody a competitive spirit, desire to win and strive for executional excellence.
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
• Health & Dental Care
• Vision Care
• RRSP Match
• Health & Wellness Spend
• Vacation & Personal Days
• Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we’d love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Date: March 12, 2026
Location: Toronto
Company: RFA Bank of Canada
Job Type: Permanent
Closing Date: April 2, 2026
About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
The Opportunity
We’re looking to fill a Director, Business Insight & Analyst position at RFA Bank of Canada!
We are looking for a Director of Insights & Analytics to join our team. This position will play a central role in driving data-driven decision making within the company. The core responsibilities would involve collecting, analyzing, and interpreting data to provide valuable insights and recommendations. Expertise in data analysis and strong interpersonal skills will be critical in the successful candidate, enabling them to measure and guide key stakeholders on their performance to assist exceeding performance targets.
Core Responsibilities
As the Director, Business Insight & Analyst, you will:
Data Analysis:
• Perform advanced analysis, such as multivariate regression, predictive modeling, logistic regression, sales forecasting, consumer profiling, market mix and ROI measurement
• Create actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives
• Generate operational performance analysis to find conclusions using quantitative and critical thinking methodologies.
• Identify possible conflicts with the strategy and recommend cost-effective alternatives.
• Monitor KPI's, bring awareness to and provide in-depth root cause analysis to change trends.
• Engage with the Business and IT to develop options to enhance the efficiency and effectiveness of current processes in the strategic analysis area through process changes including the deployment of supporting technology.
• Structure developed code / working papers that support reporting, so the processes are repeatable and run efficiently, including embedding cross-validation controls to detect and address any inconsistencies.
Reporting:
• Manage and deliver weekly / monthly analysis reporting packages/dashboards to executives and other key stakeholders
• Provide a multi-dimensional view of the Bank’s existing lines of business through consistent reporting, including a key focus on the portfolio product, customer segmentation, source channels and risk profile to offer true insights that drive strategy and action from decision makers.
• Key reporting of product margins, with the focus on isolating and effectively communicating the activity-based drivers that contributed to the actual results.
• Support and quantify the impact of proposed new business initiatives that optimize revenue growth and cost savings for the Bank.
• Ad hoc reporting and analysis for various groups, as needed.
What You’ll Need to Succeed
• Bachelors degree in business, computer / data science or related field with preferred experience in client, product, channel or finance analytics
• At least 7+ years of work experience in business related function, analytics, IT reporting, modeling, product management, finance
• Experience in the regulated banking / financial services industry is preferred
• Advanced understanding of data warehousing, mining, reporting and analytics
• Expertise in SQL, Python, SAS, or data visualization tools (Tableau, Power BI)
• Proficient knowledge of Microsoft tools (Excel, PowerPoint, Access, Word, Teams)
• Knowledge of Oracle NetSuite is considered an asset
What Sets You Apart
• Ability to effectively handle multiple priorities and time constraints while ensuring a high level of quality and timeliness on all deliverables.
• Excellent interpersonal, communication and customer service skills
• Build strong relationships with the business leads and the information technology leads
• Ability to develop and maintain productive relationships with a wide range of internal stakeholders.
• Strong attention to detail.
Our Values and What We Offer at RFA
At RFA, we live by our core values. These values guide our daily actions and shape our work culture:
• Accountability: You take ownership of your work & its consequences. You always consider risk & make informed decisions.
• Selflessness: You share info & teach others. You’re able to put your ego aside & understand that the best idea wins.
• Inclusivity: You value differing viewpoints & experiences. You understand how this can drive growth & innovation.
• Innovation: You seek opportunity & embrace change. You see tech as a way to enhance productivity & drive profitability.
• Courage: You make tough decisions in our best interest. You see opportunity when faced with challenge or adversity.
• Impact: You value results & your contributions. You rise to the occasion and never settle for sub-par.
• Performance: You embody a competitive spirit, desire to win and strive for executional excellence.
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
• Health & Dental Care
• Vision Care
• RRSP Match
• Health & Wellness Spend
• Vacation & Personal Days
• Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we’d love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.