Platform Software Engineer ( Remote )

PerfectServe is a leader in clinical communication and physician scheduling solutions, experiencing significant growth in recent years. They are seeking a skilled Platform Engineer to design, build, and optimize cloud and AI-driven automation capabilities, ensuring secure and efficient systems that enhance healthcare operations.

Responsibilities:

• Lead the design and planning of cloud-native systems, including automation-driven components, ensuring alignment with business goals, scalability needs, and security best practices
• Own the deployment of cloud solutions with a strong emphasis on AWS services, Infrastructure as Code, and platform automation
• Implement and support AI-based automation tools and services, such as intelligent workflow automation, event-driven decisioning, anomaly detection, and auto-remediation systems
• Continuously tune cloud and automation workloads to improve reliability, performance, and cost efficiency for internal teams and end users
• Build and maintain robust monitoring, alerting, and recovery processes for cloud and automation pipelines
• Stay up to date on new automation frameworks, AI-assisted DevOps tools, cloud technologies, and platform best practices—bringing new efficiencies and innovations to the team

Requirements:

• Hands-on Kubernetes Administrator experience, including ArgoCD and Helm
• Strong proficiency with Terraform and Infrastructure as Code development
• Experience supporting complex, distributed SaaS platforms
• Proven expertise with AWS cloud services; AWS certifications are a strong plus
• Experience integrating AI-driven automation tools—such as automated runbooks, AI-assisted monitoring, AIOps platforms, or automated incident response workflows
• Strong understanding of platform security, IAM, and best practices around securing automation pipelines
• Experience with CI/CD, DevOps, and Internal Developer Platforms (IDP)
• Familiarity with event-driven architectures, rule engines, or cloud-native automation services (e.g., AWS Step Functions, Bedrock Agents, Lambda) is a plus
• Solution Architect Professional and/or Kubernetes certifications are highly desirable