AI Platform Engineer

NRC Health is dedicated to bringing Human Understanding to healthcare for patients and communities. As an AI Platform Engineer, you will build, stabilize, and evolve the production AI platform, transitioning capabilities from external vendors to internal ownership while ensuring reliable and scalable AI solutions.

Responsibilities:

• Help build, stabilize, and evolve NRC Health’s production AI platform under the leadership of the Senior AI Platform Lead
• Play a hands-on role in transitioning AI capabilities from an external vendor to full internal ownership
• Partner with product engineering teams to enable safe, scalable, and governed AI-powered features across NRC Health’s portfolio
• Contribute directly to LLM-based application systems, platform reliability, and responsible AI implementation, ensuring our AI solutions remain reliable, observable, and ready to scale

Requirements:

• 4+ years of software engineering experience building and operating production systems
• Hands-on experience developing or supporting LLM-based systems (e.g., RAG pipelines, orchestration layers, inference services)
• Familiarity with model lifecycle concepts, including evaluation, deployment, monitoring, and regression testing
• Experience building scalable backend or platform systems
• Experience working with AWS ecosystem
• Comfort working in collaborative, cross-functional engineering environments
• Strong problem-solving skills with a focus on production reliability and operational excellence
• Experience working in regulated or high-trust environments
• Experience with modern data platforms (e.g., Snowflake)
• Experience contributing to shared internal platforms or developer tooling