UX Researcher & Designer

Grant Street Group is a software company specializing in government products, seeking a UX Researcher & Designer to enhance user experience for B2B SaaS applications. The role involves conducting user research, creating design concepts, and collaborating with various teams to develop user-friendly interfaces.

Responsibilities:

• Plan and execute user research studies such as contextual inquiries, user surveys, and usability tests
• Analyze user requirements and business needs through use cases, user research, and user flows
• Create design concepts, information architecture, wireframes, detailed user interface designs, interactive prototypes and user interface specifications for various applications
• Work closely with the development and testing teams in the implementation and testing of user interfaces
• Create and maintain user experience guidelines and design standards

Requirements:

• 5+ years of experience as a UX Designer
• Strong portfolio demonstrating experience designing for B2B SaaS applications
• Experience identifying UX issues
• Experience using UI/UX design best practices
• Experience planning & conducting user research (in Userlytics, Lyssna, etc.)
• Ability to make informed design decisions using qualitative and quantitative data
• Experience using Figma, Sketch, or Adobe XD for creating high-fidelity mockups
• Ability to ensure designs align with overall business goals, meeting the needs of both users and stakeholders
• Experience iterating on design concepts using rapid prototyping, incorporating feedback from product managers and stakeholders
• Solid understanding of mobile-first and responsive design
• Solid understanding of WCAG accessibility guidelines
• Solid understanding of HTML and CSS
• Strong commitment to owning projects and seeing them through to successful completion
• Ability to solve complex problems simply
• Excellent verbal and written communication skills
• Ability to tailor communication to diverse audiences (clients, stakeholders, product leads, developers, etc.)
• Ability to clearly & concisely articulate design decisions, the rationale behind those decisions, and how it aligns with or supports client/company/product goals
• Hunger and ability to learn complex tools/technologies
• Willingness to travel on occasion (around 5%)