Epiq is a company that contributes to complex, global legal outcomes and is seeking an experienced Project Manager for their Contract Lifecycle Management (CLM) practice. The role involves leading CLM implementations, overseeing project management activities, and acting as a subject matter expert to ensure successful client outcomes.
Responsibilities:
- Lead project management for CLM engagements, from initial scoping and planning through execution and post-implementation review
- Oversee timelines, resource allocation, risk management, and deliverables to ensure project milestones are met
- Serve as the primary client point of contact, managing communications, expectations, and relationship building to foster long-term client partnerships
- Serve as the CLM subject matter expert, advising clients on implementation strategy, configuration, testing, and user adoption
- Support functional design workshops, facilitate user acceptance testing (UAT), and manage issue resolution
- Collaborate with technical teams to ensure the implementation meets the defined requirements and aligns with best practices
- Support the growth of the CLM practice by contributing to methodology, tools, and frameworks
- Mentor junior consultants, providing guidance and expertise to develop their CLM knowledge and consulting skills
- Engage in continuous learning and stay updated on industry advancements in CLM, AI, and technology trends
- Lead CLM advisory engagements such as comprehensive current-state assessments of clients’ contract management processes, identifying inefficiencies, compliance risks, and areas for improvement
- Advise on CLM industry best practices aligning with the client’s strategic objectives and recommend a roadmap for a successful transformation
- Develop presentation materials for client deliverables, draft change process documentation, and facilitate escalations and remediation plans
- Lead CLM vendor selection engagements through the definition of requirements, facilitation of vendor demos, and evaluation vendors’ fit against client-specific needs
- Develop and deliver selection scorecards, assist in decision analysis, and guide clients in selecting the CLM platform that best meets their functional and technical requirements
- Collaborate with Epiq team members to contribute to the development of our CLM AI (GenAI) services methodologies, defining best practices for the delivery of the integration of AI to enhance contract automation, compliance, and risk management
- Contribute to project management SOPs as part of Epiq implementation methodology and team engagement, including emerging trends, sharing insights on AI/GenAI in CLM, and contributing to internal team enablement
- Collaborate with cross-functional teams to refine AI-powered offerings that align with the evolving needs of our clients
Requirements:
- Bachelor's degree in Business, Law, or a related field
- 5+ years of experience in CLM consulting, legal operations, or a similar role, with a proven track record in CLM project leadership
- Deep expertise in CLM platforms (e.g., Agiloft, Icertis, Ironclad, Conga, Malbek, ContractPodAi) and contract management processes
- Strong project management skills with experience managing large-scale, complex CLM projects from start to finish
- Previous technical or business analyst experience with CLM implementations
- Familiarity with AI/ML concepts and experience with GenAI capabilities within CLM platforms
- Proficiency in project management software (e.g., MS Project, Smartsheet) and CLM solutions
- Support project team with ability to assess and map current processes, identify gaps, and design scalable, future-ready CLM solutions
- Analytical mindset with a knack for translating strategic goals into tactical project plans
- Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences
- Strong leadership and client relationship management skills, with a commitment to delivering exceptional value
- Ability to manage project risk, resolve conflicts, and escalate internally and externally in a time-sensitive manner
- Master's degree