Program Manager, Nourish the Service

Blue Star Families is the largest nonprofit dedicated to making military life better for families. The Program Manager, Nourish the Service will manage the national program strategy, partner with Blue Star Chapters, and track outcomes associated with food insecurity initiatives to support military families.

Responsibilities:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live
• Lead the design, planning, budget, and reporting of the Nourish the Service program to align with the BSF strategic plan
• Establish an SOP (Standard Operating Procedure) for conducting a Nourish the Service Event
• Establish a core member experience specific to Nourish the Service Programs
• Collaborate with the Program Evaluation team to develop a set of deliverables that are in alignment with programmatic goals and the broader hunger relief system
• Collaborate with the Program Evaluation team to ensure that deliverables (e.g. number of people served, lbs of food distributed, etc.) are adequately captured for program participants
• Serve as an external representative for Nourish the Service with non-profit partners, government agencies, corporate partners, and media inquiries
• Steward relationships with funders and partners, and collaborate with the Development team, to secure long term, sustainable funding for the Nourish the Service program
• Steward existing corporate relationships with funders and sponsors supporting Blue Star Families’ food insecurity initiatives (including: execute partnership grants, development of quarterly themed activations, collaborate on budget, and report on impact.)
• Recruit and train volunteers and Chapter Program staff to grow and sustain Nourish the Service programming
• Develop, implement, and iterate measures to grow programmatic engagement
• Collaborate with Chapters and events teams on outreach and marketing materials, contacts, and events as needed
• Assist in the writing of grant proposals and grant reports to ensure the continued growth of Blue Star Families programming efforts
• Create content as needed around food security resources (e.g. SNAP; Market Bucks; WIC; Free and Reduced Meal Programs at schools; etc.) for members and external facing audiences
• Perform other duties as required

Requirements:

• Bachelor's degree or comparable experience
• 2-4 years experience managing programs
• Cultural competency with the active-duty military family lifestyle
• Dynamic leader and facilitator with excellent written, verbal, and interpersonal communication skills
• Extensive knowledge of program development, management, evaluation, and reporting
• Ability to work and succeed independently while also managing and supporting team efforts in a geographically dispersed, fast-paced organization
• Comfortable leading multiple projects
• Experience managing volunteers
• Strong technology skills including experience with Salesforce (CRM); Google Docs; and comfortable meeting through conference and web calls
• Experience working with non-profit partner organizations and with military families
• Familiarity in writing funding proposals, grant reports, evaluations, and strategic plans
• Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions
• Organized and able to plan well, adapt to changing situations and solve problems effectively
• Works and communicates effectively with people from different backgrounds, and fosters teamwork
• Experience working in the food insecurity space is a plus