Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. They are hiring a Principal Product Manager to define the strategic vision and drive teams to execute on that vision, focusing on the end-to-end customer experience. This role involves leading cross-functional teams and overseeing product execution and delivery.
Responsibilities:
- Define and own the product vision and roadmap, aligning with business objectives and customer needs
- Lead cross-functional teams to bring new products to market, working closely with engineering, design, research, operations, finance, and policy teams
- Use data and customer insights to define requirements, prioritize features, and drive decision-making
- Write detailed product requirements and gain consensus among stakeholders
- Oversee execution and delivery, ensuring high-quality implementation and successful product launches
- Continuously improve products in the field, addressing key challenges for customers and internal teams
- Engage in technical discussions, understanding trade-offs across hardware, software, firmware, and power systems
- Identify broader business and organizational challenges and create durable solutions that drive efficiency and scalability
Requirements:
- 10+ years experience as a technical leader and/or Product Manager with experience dealing directly with hardware or firmware product development. (e.g. consumer electronics, vehicles, IoT devices, OS development, etc…)
- Passionate. Not only about Lime's mission and micromobility, but passionately focused on the vehicles and solutions that we build in our space
- Empathetic. Demonstrated ability to understand your customer, their experiences, and have a process for doing so
- Intellectually honest. You recognize that you can only solve problems you're willing to call out
- Owner's mindset. You're a self-starter and get things across the finish line. You identify the most important challenges and tackle them
- Insight-led, and data optimized. You recognize great insights come from customer empathy. They're then optimized and refined by looking at data. You're comfortable with using data as a way of looking at a problem, and you're confident in your ability to pull your own data to analyze a problem
- Drives Clarity. You are comfortable with ambiguity and are able to bring Clarity and drive decisions. You are able to set direction, when we may not even know what the problem is before starting. You look around corners and address challenges before they arise
- Operate at all levels. You are able to drive decision making with our C-suite at one moment, and then dive deep with technical teams in the next to understand a root cause, or review a test plan