Sr. Project Manager

Stardog is the leading Enterprise Knowledge Graph platform, helping industry leaders transform data into knowledge. The Sr. Project Manager will oversee the delivery and implementation of Stardog’s solutions, managing multiple projects while ensuring alignment with customer requirements and high-quality outcomes.

Responsibilities:

• Lead the end-to-end project lifecycle, from initiation through to execution and go live
• Develop detailed project plans, timelines, and resource allocation strategies
• Monitor project progress, adjust schedules, and quickly and loudly identify any potential risks or delays
• Define project scope, objectives, and deliverables that align with client expectations and business goals
• Serve as the primary point of contact for clients and key stakeholders
• Maintain strong relationships with clients, ensuring high satisfaction and successful delivery
• Publish weekly status reports and facilitate regular project status meetings with stakeholders to communicate progress, risks, and milestones
• Conduct regular executive project steering committee meetings that include the Stardog executive sponsor, and client champion(s) and economic buyer
• Ensure effective communication across internal teams and clients to align on expectations
• Identify project risks and develop mitigation strategies
• Address potential project bottlenecks, and proactively resolve issues as they arise
• Communicate potential risks to internal and external stakeholders in a timely manner
• Escalate issues as necessary to appropriate stakeholders in a timely manner and implement solutions to address project challenges
• Lead cross-functional teams including product, engineering, professional services, support, and customer success to ensure successful project execution
• Collaborate closely with pre-sales and technical teams to ensure seamless handoff and a strong foundation for implementation projects
• Foster collaboration, accountability, and team engagement across departments
• Ensure projects are completed on time, within budget, and meet the specified quality standards
• Conduct post-project evaluations to identify areas for improvement, and lessons learned
• Continuously improve project management processes to enhance efficiency and delivery
• Identify and implement process improvements to enhance project delivery efficiency and customer satisfaction
• Stay up to date with industry best practices and emerging trends in SaaS project management

Requirements:

• Bachelor's in computer science, management information systems or business administration or the equivalent experience
• Overall 10+ years of enterprise project management experience in B2B SaaS
• Previous experience with subscription billing and/or revenue implementation projects is a strong plus
• Extensive knowledge of project management standards, software, processes, procedures and guidelines as well as various project management methodologies and life cycles
• Proficiency with project management software (Rocketlane, Certinia, Wrike, Netsuite, Smartsheets etc)
• Proven experience collaborating with top-tier Global System Integrators (e.g. Deloitte, PwC, Ernst & Young (EY), Accenture)
• Exceptional communication, leadership and interpersonal skills
• Comfortable working with and managing ambiguity and uncertainty
• Demonstrated experience leading project teams of solution architects, consultants, and developers
• Demonstrated experience driving adoption through achieving business goals and innovation
• Demonstrated experience working with a cross-functional and geographically dispersed team
• PMP certification is a plus
• Travel requirement 10-20%
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time