Business Intelligence Analyst (contract)

Microsoft is seeking a Business Intelligence Analyst to serve as a critical bridge between business operations and technology solutions. This role involves analyzing, designing, implementing, and supporting business applications, with a focus on data analytics and supply chain knowledge to drive strategic decision-making.

Responsibilities:

• Collaborate with key stakeholders across all business functions to align technology solutions with overarching business strategies
• Gather and document requirements from business units and translate them into clear specifications for programmers and developers
• Prepare comprehensive cost-benefit and return-on-investment analyses to support system implementation decisions
• Extract and analyze data to support critical business decisions and strategic planning initiatives
• Build, update, and maintain Power BI dashboards and reporting solutions to provide actionable insights
• Support order fulfillment managers with daily operational tasks and data-driven problem solving
• Demonstrate informed knowledge of business functions to identify and resolve problems while capitalizing on improvement opportunities
• Support one or more highly complex business processes, particularly within supply chain operations
• Participate as a project team member on multiple concurrent initiatives, meeting aggressive deadlines
• Serve as a liaison between the business community and IT organization to deliver technical solutions that meet user needs
• Work with complex datasets to generate meaningful reports and analytics that drive operational decisions
• Navigate ambiguity and adapt quickly in fast-moving environments while maintaining quality deliverables

Requirements:

• 5-7 years of relevant professional experience required
• Background supporting supply chain operations such as supply chain data, reporting, master data, or process analysis
• Proven track record working in ambiguous, fast-moving environments with quick learning capabilities
• Bachelor's degree in a technical field such as computer science, computer engineering, or related field required
• Data analysis and reporting with a minimum of 3 years of experience
• Supply chain operations knowledge with a minimum of 3 years of experience
• Microsoft Office suite proficiency with a minimum of 3 years of experience
• Power BI development and maintenance capabilities
• Basic knowledge of programming languages to comprehend code and understand basic functions
• Strong analytical skills to solve technical problems and understand complex details
• Project management abilities to handle diverse projects simultaneously
• Excellent interpersonal and verbal communication skills to relate to stakeholders at varying technical knowledge levels
• Ability to analyze complex situations and conduct research using multiple sources to arrive at innovative solutions
• Critical thinking and problem-solving skills to exercise good judgment in selecting methods and techniques
• Ability to work effectively during PST core business hours for team collaboration
• Demonstrated experience combining data analytics with supply chain operations strongly preferred
• MBA or other related advanced degree preferred