Senior Product Manager, Billing AI Automation

Grow Therapy is on a mission to serve as a trusted partner for therapists and patients in accessing high-quality mental healthcare. As a Senior Product Manager on the Billing Automation team, you will own the strategy for the Claims Engine and work closely with engineering and cross-functional partners to improve the revenue cycle and patient experience.

Responsibilities:

• Own the roadmap and strategy for our Claims Engine, building an intelligent, scalable platform that handles claims submission, reconciliation, APIs, automations, and core data models
• Design and evolve Grow’s revenue cycle system, from claim creation through adjudication and payment reconciliation
• Identify opportunities to use automation and AI-assisted workflows to improve accuracy, reduce manual work, and scale collections intelligently
• Dive deep into the claims lifecycle to uncover gaps, data inconsistencies, and inefficiencies — and turn those insights into meaningful product improvements
• Partner closely with engineering, revenue cycle, finance, and other product teams to ensure we’re meeting both user and business goals

Requirements:

• 5+ years in a product management role where you owned the full strategy of your end-to-end surface area
• Experience with financial systems, billing or revenue cycle is helpful but not required
• Experience shipping AI/ML-powered products, including working with highly complex datasets to improve system performance, accuracy, or efficiency
• Comfortable translating real-world problems into model-driven solutions, evaluating tradeoffs, and iterating based on outcomes
• Comfort working on data-heavy, workflow-driven products and understanding how changes ripple through systems
• Able to partner deeply with engineers, reason about APIs and data models, and use SQL or similar tools to inform decisions
• Strong prioritization instincts: You know how to balance short-term wins with long-term platform investments and focus on what drives the most impact
• Enjoy talking to users, especially internal teams, and translating real pain points into thoughtful product solutions
• Comfortable navigating ambiguity, learning quickly, and adjusting as new information emerges