Key skills
WorkdayCommunication
About this role
Role Overview
- Lead the benefits enrollment and support onsite and call center teams
- Ensure superior customer service during benefits enrollment process
- Develop enrollment training guidelines
- Review and resolve enrollment issues in platforms like Employee Navigator, ADP, Workday, etc.
- Train and support onsite and call center benefits counselors
Requirements
- At least 3 years of employee benefits/insurance experience
- Management experience
- Customer service experience
- Attention to detail
- Excellent communication skills, both oral and written
Benefits
- Competitive salary
- PTO & paid holidays
- 401(k) with match
- Exclusive discount programs
- Health & wellness programs