Key skills
Communication
About this role
Job Description
Domino's Pizza in Louisville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 3830 Ruckriegal Pkwy Suite 101 location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders with a positive and professional attitude
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions accurately and efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to food safety and hygiene standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold the store's cleanliness
- Handle multiple tasks simultaneously in a fast-paced environment
- Lift and move items weighing up to 25 lbs. as needed
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Basic math skills for handling cash transactions and order calculations
- Ability to follow directions and adhere to company policies and procedures
- Physical capability to stand for extended periods and lift up to 25 lbs.
- Basic computer skills for operating order-taking systems
- Exceptional multitasking abilities in a fast-paced environment
- Keen attention to detail to ensure order accuracy
- Flexibility to work weekends, holidays, and various shifts as needed
- Team-oriented mindset with a willingness to collaborate and support colleagues
- High school diploma or equivalent (preferred but not required)
- Previous customer service experience is a plus, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.