Director, Payments Technology

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

We are seeking a Director, Payments Technology, to lead the strategy, design, and delivery of Vancity’s end-to-end payments ecosystem. This is a senior hands-on technology leadership role accountable for modernizing payment rails across retail, SMB, and commercial members, strengthening fraud technology platforms, and ensuring compliance with Payments Canada and Interac modernization mandates, while working closely with business partners to translate strategy into scalable, secure, and resilient technology solutions.

This role will lead Vancity’s transition from legacy Interac e-Transfer implementations to RTR connectivity, working with Payments Canada and industry partners to embed evolving mandates into a multi-year technology roadmap. A core component of this mandate is building and evolving a robust fraud engine that enables real time detection, proactive prevention, and secure by design payment experiences that reinforce member trust across all channels.

This is a Full‑time, Permanent role based and will report directly to the VP, Digital and Technology Platforms. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a remote work arrangement, you will be expected to be on‑site for events and business demands. 

How You'll Make an Impact:

• Defining and executing the enterprise payments and fraud technology roadmap across Interac, RTR, ANR, EFT/ACSS, Lynx, and related Payments Canada initiatives
• Engaging with Payments Canada to translate mandates, rule changes, and modernization milestones into executable delivery plans
• Modernizing payment rails supporting retail, SMB, and commercial members including Interac (v3.x through v3.7), EFT, RTR, card networks, and SWIFT
• Delivering RTR connectivity including real time routing, clearing, and settlement capabilities
• Owning the evolution of the enterprise fraud engine including real time scoring, decisioning platforms, transaction monitoring, and case management
• Ensuring fraud controls are embedded directly into payment journeys to prevent losses while preserving seamless member experience and trust
• Ensuring tight integration across payment flows, fraud platforms, core banking systems, and digital channels
• Partnering with architecture to define target state payments and fraud platforms aligned with cloud strategy and core modernization
• Leading cross functional teams delivering complex payments and fraud modernization initiatives
  
  

What You’ll Bring to the Team:

• 10+ years of experience in financial services technology with deep expertise in payment rails and fraud systems
• Hands-on experience delivering Interac e-Transfer, RTR, ANR, EFT/ACSS, and related national payment rails
• Demonstrated experience designing and operating enterprise fraud engines, real time decisioning systems, and secure transaction platforms
• Strong knowledge of Payments Canada modernization programs including RTR, Lynx, ACSS, and ISO 20022
• Experience embedding fraud by design into digital and payment experiences to strengthen member trust and reduce losses
• Proven experience translating regulatory and business requirements into executable payments and fraud technology roadmaps

You’ll Thrive Here If You Are:

• A strategic and hands-on technology leader – Moving comfortably between setting an enterprise payments and fraud roadmap and diving into technical details across RTR, Interac, EFT/ACSS, Lynx, and core banking integration.
• A payments and fraud domain expert – Bringing deep experience with national payment rails, ISO 20022, and enterprise fraud engines, and knowing how to translate complex mandates and rules into clear, executable plans.
• A member-trust champion – Passionate about secure-by-design, real-time payments experiences that prevent fraud, reduce losses, and protect member confidence across all channels.
• A collaborative influencer – Skilled at aligning architecture, risk, digital, operations, and external partners such as Payments Canada around a common modernization agenda.
• A change-ready systems thinker – Energized by modernizing legacy platforms, navigating ambiguity, and orchestrating complex, cross-functional initiatives to deliver resilient and scalable solutions.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $148,000 to $182,805 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements. 

***Open until Filled***

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.