About this roleSales Support Administrator
Location: 1351 Bloomington Road, Richmond Hill, Ontario
Position Type: Contract Full-Time (April to August)
Reporting To: Facilities Manager
Start Date: Immediately
Hours: 3 days per week, 8:00am-6:00pm, with Saturdays 7:00am-3:00pm
Compensation: $18.50 - $19.00 per hour
About Miller Waste Systems:
Miller Waste Systems Inc. has been in operation since 1961. As a proudly Canadian, privately owned and operated Waste Company, Miller Waste is a leader in waste management and diversion, providing governments and industries with a wide range of services in the province of Ontario, Nova Scotia, New Brunswick, and Manitoba, and currently operates out of more than 30 locations.
Our people are our number one asset and together we are working towards achieving our vision to be the most trusted, most operationally excellent integrated waste provider in North America.
Join us and become a part of the Miller Waste team and be a part of something great, where you can make a difference.
Summary:
The Sales Support Administrator provides administrative and customer service support for retail sales operations. This role assists with processing orders, preparing quotes, coordinating logistics, maintaining accurate records, and ensuring a high level of customer service while adhering to Miller Waste Systems safety protocols.
Responsibilities:
In the position of Sales Support Administrator your responsibilities will include, but are not limited to:
• Must adhere to Miller Waste Systems safety protocols and must be familiar with Occupational Health & Safety Act.
• Provide superior customer service.
• Take orders, provide quotes, and arrange trucking and logistics.
• Respond to and resolve customer enquiries.
• Process customer transactions and dispatch orders to loaders.
• Balance cash reports and distribute associated paperwork.
• Maintain an accurate and up-to-date customer database.
• Ensure site data records are accurate and current.
• Provide backup relief to the Scale House at various times and locations as required.
• Perform general office duties and assist with special projects as assigned.
Competencies & Qualifications:
• Must possess excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Strong PC-based systems knowledge and excellent keyboarding skills.
• Ability to work in a fast-paced environment with strong attention to detail.
• Previous customer service or sales experience considered an asset.
• Geographical knowledge of surrounding regions considered an asset.
• Strong organizational skills with a focus on excellent customer service.
• Flexibility to work mornings, afternoons, evenings, weekends, and holidays as required.
Posting closing date: This posting will remain active until it has been filled.
This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.
We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.
Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.
We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.
Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.