Manager, Systems Engineering - Federal Citizen Services

Nutanix is a technology company focused on providing innovative solutions in the Federal sector. As the Manager of Systems Engineering for Federal Citizen Services, you will lead a team of presales systems engineers, develop customer relationships, and support sales efforts while ensuring high-quality service delivery.

Responsibilities:

• Develop and maintain relationships with key customers in the territory
• Act as a floating Systems Engineer to fill in for team members during resource conflicts or vacation coverage
• Take ownership of channel enablement to ensure ongoing support and collaboration with partners
• Support the field SE team by assisting with complex evaluations, troubleshooting, and challenging customer environments
• Recruit and hire new Systems Engineers and managers for the territory, providing mentorship and training to them once onboard
• Manage the Systems Engineers in the territory, conducting regular 1:1s with direct reports, 2x2 meetings with sales counterparts, and handling expense management, quarterly check-ins, and escalation conversations
• Serve as an escalation point for technical issues that arise during pre-sales and post-sales in the territory
• Foster relationships with channel partners and their technical teams
• Clearly communicate the value of Nutanix while understanding and respecting the unique needs and responsibilities of the Federal Sector
• Stay up-to-date on the changing environment within the Federal sector and leverage simplicity, cloud-first strategies, and cost savings to build positive relationships and drive sales success
• Willingness to travel approximately 50% of the time within the region

Requirements:

• Hold a Bachelor's Degree in Computer Science, Electrical Engineering, or a related field (or equivalent work experience)
• Possess 10+ years of experience as a Federal Sr./Pre-Sales Systems Engineer, including 3-5+ years in a management role
• Have in-depth knowledge of the virtualization and storage markets
• Strong communication and presentation skills
• Willingness to travel approximately 50% of the time within the region
• Hungry, Humble, Honest, with Heart
• A humble leader with a bias for action, displaying a 'whatever it takes' attitude and motivation to help close deals
• Utilize resources and support from Engineering, Marketing, and Product Development departments to surpass sales performance goals
• Collaborate closely with executives and hold significant influence over decisions and initiatives