Regulatory Product Compliance Manager (100% Remote)

ClearCaptions, LLC is dedicated to improving the lives of seniors and their caregivers through innovative communication solutions. The Regulatory Product Compliance Manager will ensure that the company's products comply with relevant laws and regulations, developing compliance strategies and collaborating with various teams throughout the product lifecycle.

Responsibilities:

• Monitor and stay current on federal and state laws, regulations and industry standards (e.g., ACTA, FCC, TIA, FDA, GSMA IMEI) and ensure the company's products align with all applicable requirements, communicating any relevant changes internally
• Create and implement compliance policies and programs to guide product development and when applicable business operations
• Work with legal, engineering, quality assurance, and operations teams to ensure compliance requirements are met at every stage of the product lifecycle
• Maintain technical files, declarations of conformity and product labeling, and manage regulatory documentation, including the review and approval of any documentation submitted to testing or certification bodies, and conduct internal audits to verify compliance and identify areas for improvement
• If necessary, represent the company in meetings and consultations with regulatory bodies
• Ensure organization processes and controls are aligned with regulatory and product compliance requirements
• Oversee the process for obtaining and maintaining necessary product certifications and approvals from regulatory bodies
• Communicate standards changes to leadership and advise on compliance risks or opportunities

Requirements:

• Bachelor's Degree in Regulatory Affairs, Business, Quality or a related field
• 10 years of combined relevant work experience in regulatory compliance, product compliance, telecommunications or related fields
• A strong understanding of telecommunications technology and standards
• Must be able to manage multiple priorities in a challenging, fast-paced work environment
• Strong time management and organization skills and able to meet deadlines
• Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals
• Ability to plan and manage at both strategic and tactical operational levels. Works to achieve goals while overcoming obstacles and/or planning for contingencies
• Strong analytical, planning and budgeting skills
• Ability to influence others
• Excellent verbal and written communication skills, presentation, and problem-solving skills
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality
• Willingness and ability to work flexible hours and travel (up to 5%); will include some overnight travel
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)