General Manager Operations
Memphis, Tennessee, United States of America
Full Time
12 hours ago
$170,000 - $180,000 USD
Key skills
LeadershipBudgetingMentoringCommunicationCollaborationAccount ManagementSales
About this role
Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries.
We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Who We’re Looking For:
We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company
If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!
Why You’ll Love a Career at Barrett Distribution Centers:
• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
◦ Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel
What You’ll Do:
You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:
1. Always Better
2. Utmost Integrity
3. Dedication to the Customer
4. I am an Owner
5. Open and Honest Communication
You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.
The Position:
The General Manager, reporting to the Regional VP of Operations, is responsible for overall management of the operation and facility(s). Will oversee all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
This position works Monday through Friday, from 8am-4:30pm. (off hours may be necessary depending on customer needs).
The compensation for this position ranges from $170K-$180K per year, depending on experience.
Your Day-to-Day:
• Accountable for the safe, efficient, and economical operation of the warehouse in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, customer service and inventory control.
• Provide leadership and strategic visions to the operation by daily oversight of all facets of the operation as well as developing quarterly, annual and long-range plans for the operation.
• Effectively communicate the company’s vison and strategic annual objectives to all staff members.
• Communicate with Regional VP of Operations of issues affecting costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits.
• Responsible for building and achieving P&L, SLAs, and KPI goals for facility; responsible for reporting progress of same.
• Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse.
• Handle escalations of challenging issues related to clients of all sizes; ensure client needs are met or exceeded while also protecting the interests of the company
• Accountable for ensuring the appropriate processes are followed when identifying and investigating the root cause of Nonconformance Reports; ensures the implementation of Corrective Actions, if needed.
• Responsible for the preparation of budgets, revenue projections, and account analysis.
• Utilize measurement systems to evaluate productivity, quality and variance from standards.
• Develop space utilization plan to optimize facility storage to minimize the inefficient utilization of space.
• Provide for good stewardship of the assets of the business and understands the importance of relationship building and maintaining clear lines of communication with customers and employees
• Establish productive relationships with internal partners, including but not limited to Regional Vice President of Operations, Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
• Attract, develop and retain high performing, diverse talent within the business; build future leaders through mentoring and serving as a role model
• Develop and communicate clear goals and expectations for their leadership team; provide ongoing training and development opportunities.
• Support the hiring, onboarding, training and development of all warehouse staff.
• Ensure daily goals, pertinent facility information and company-wide communications are clearly communicated to all staff members in a timely, effective manner.
• Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini games to improve productivity and/or to improve our customer’s experience.
• Foster a culture of continuous improvement and support improvement initiatives by encouraging collaboration and teamwork amongst all staff members.
• Ensure compliance with OSHA and MSDS regulations.
• Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized
• Maintain physical condition of warehouse by planning, inspecting and issuing work order requests for repair or replacements
• Perform other related duties as needed.
What You Bring to the Table:
• Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required. Master’s preferred. May consider 15+ years of industry related experience in leu of college degree.
• Ten plus (10+) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment)
• Working knowledge of Inventory control, cycle counts, and a proven track record of inventory accuracy.
• Proficient with all Microsoft applications. Working knowledge of 3PL warehouse operations, supply chain and transportation preferred. Previous experience with Synapse WMS system preferred.
• Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
• Must demonstrate high level of interpersonal and communication skills with ability to work well under pressure and problem solve across a variety of business processes. Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries.
We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Who We’re Looking For:
We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company
If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!
Why You’ll Love a Career at Barrett Distribution Centers:
• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
◦ Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel
What You’ll Do:
You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:
1. Always Better
2. Utmost Integrity
3. Dedication to the Customer
4. I am an Owner
5. Open and Honest Communication
You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.
The Position:
The General Manager, reporting to the Regional VP of Operations, is responsible for overall management of the operation and facility(s). Will oversee all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
This position works Monday through Friday, from 8am-4:30pm. (off hours may be necessary depending on customer needs).
The compensation for this position ranges from $170K-$180K per year, depending on experience.
Your Day-to-Day:
• Accountable for the safe, efficient, and economical operation of the warehouse in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, customer service and inventory control.
• Provide leadership and strategic visions to the operation by daily oversight of all facets of the operation as well as developing quarterly, annual and long-range plans for the operation.
• Effectively communicate the company’s vison and strategic annual objectives to all staff members.
• Communicate with Regional VP of Operations of issues affecting costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits.
• Responsible for building and achieving P&L, SLAs, and KPI goals for facility; responsible for reporting progress of same.
• Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse.
• Handle escalations of challenging issues related to clients of all sizes; ensure client needs are met or exceeded while also protecting the interests of the company
• Accountable for ensuring the appropriate processes are followed when identifying and investigating the root cause of Nonconformance Reports; ensures the implementation of Corrective Actions, if needed.
• Responsible for the preparation of budgets, revenue projections, and account analysis.
• Utilize measurement systems to evaluate productivity, quality and variance from standards.
• Develop space utilization plan to optimize facility storage to minimize the inefficient utilization of space.
• Provide for good stewardship of the assets of the business and understands the importance of relationship building and maintaining clear lines of communication with customers and employees
• Establish productive relationships with internal partners, including but not limited to Regional Vice President of Operations, Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
• Attract, develop and retain high performing, diverse talent within the business; build future leaders through mentoring and serving as a role model
• Develop and communicate clear goals and expectations for their leadership team; provide ongoing training and development opportunities.
• Support the hiring, onboarding, training and development of all warehouse staff.
• Ensure daily goals, pertinent facility information and company-wide communications are clearly communicated to all staff members in a timely, effective manner.
• Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini games to improve productivity and/or to improve our customer’s experience.
• Foster a culture of continuous improvement and support improvement initiatives by encouraging collaboration and teamwork amongst all staff members.
• Ensure compliance with OSHA and MSDS regulations.
• Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized
• Maintain physical condition of warehouse by planning, inspecting and issuing work order requests for repair or replacements
• Perform other related duties as needed.
What You Bring to the Table:
• Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required. Master’s preferred. May consider 15+ years of industry related experience in leu of college degree.
• Ten plus (10+) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment)
• Working knowledge of Inventory control, cycle counts, and a proven track record of inventory accuracy.
• Proficient with all Microsoft applications. Working knowledge of 3PL warehouse operations, supply chain and transportation preferred. Previous experience with Synapse WMS system preferred.
• Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
• Must demonstrate high level of interpersonal and communication skills with ability to work well under pressure and problem solve across a variety of business processes. Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.