Administrative Assistant
Roanoke, Virginia, United States of America
Full Time
8 hours ago
Key skills
Communication
About this role
Founded in 1966, Friendship offers diverse senior living accommodations, award-winning care, new and innovative services, as well as specialized rehab and therapy, to over 1,500 residents and patients each day. With four campuses, the earliest dating back to 1919, Friendship has grown to offer the full continuum of care, including independent living, assisted living, home care, outpatient therapy, inpatient rehab, long-term care and Alzheimer’s and memory care. As a non-profit, Friendship provides a caring community to serve a wide-range of residents including those with limited financial means. Visit friendship.us for more information.
Friendship is looking for a Full Time Administrative Assistant to join our Friendship – Maintenance team, located on Hershberger Road.
Roles & Responsibilities:
• Support department responsibilities to include answering phones, data entry, scheduling, database, spreadsheet and expense report management
• Establish and maintain effective communication within the Maintenance department as well as with other departments, residents, families and any other members of the resident care team as appropriate
• Coordinate communications and facilitate the resolution of issues between maintenance and other departments throughout the facilities
• Provide excellent customer service to residents, families and other staff by greeting residents and ensuring all phone calls or written correspondence are answered timely and effectively
• Maintain compliance with all department, facility, state and federal guidelines, policies and procedures
• Maintain confidentiality of resident information
• Create and/or provide assistance with the creation of meeting presentations, reporting and paperwork processing
• Distribute departmental mail and other communications
Essential Functions:
• Schedule and organize activities such as meetings and training for the Director and staff
• Organize and prioritize daily/weekly tasks, calls and special projects
• Create and complete general correspondence, memos, charts, etc.; proofread policies, correspondence and paperwork as needed; coordinate presentations and mailings
• Ensures information is disseminated appropriately throughout the department/facility
• Answer telephone and email correspondence timely; ensure calls are routed correctly
Qualifications:
• Must possess moderate computer skills and be familiar with basic office equipment
• Must have strong spreadsheet/database software experience
• Must possess excellent phone/communication, organizational and interpersonal skills
• Must be able to read, write, speak and understand English
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and each with hands and arms. The employee may be required to lift or move objects weighing 20 pounds.
• High School Diploma or GED required
• Minimum of six-months administrative experience in a long-term or health care facility preferred
Benefits for full time positions include:
• 401(k) retirement plan along with employer match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Paid Time Off
• Company Paid Life Insurance
• Education Assistance
• Voluntary insurance (additional life insurance, accident insurance, critical illness, short term disability)
• Employee Assistance Program
Friendship values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.
Friendship is looking for a Full Time Administrative Assistant to join our Friendship – Maintenance team, located on Hershberger Road.
Roles & Responsibilities:
• Support department responsibilities to include answering phones, data entry, scheduling, database, spreadsheet and expense report management
• Establish and maintain effective communication within the Maintenance department as well as with other departments, residents, families and any other members of the resident care team as appropriate
• Coordinate communications and facilitate the resolution of issues between maintenance and other departments throughout the facilities
• Provide excellent customer service to residents, families and other staff by greeting residents and ensuring all phone calls or written correspondence are answered timely and effectively
• Maintain compliance with all department, facility, state and federal guidelines, policies and procedures
• Maintain confidentiality of resident information
• Create and/or provide assistance with the creation of meeting presentations, reporting and paperwork processing
• Distribute departmental mail and other communications
Essential Functions:
• Schedule and organize activities such as meetings and training for the Director and staff
• Organize and prioritize daily/weekly tasks, calls and special projects
• Create and complete general correspondence, memos, charts, etc.; proofread policies, correspondence and paperwork as needed; coordinate presentations and mailings
• Ensures information is disseminated appropriately throughout the department/facility
• Answer telephone and email correspondence timely; ensure calls are routed correctly
Qualifications:
• Must possess moderate computer skills and be familiar with basic office equipment
• Must have strong spreadsheet/database software experience
• Must possess excellent phone/communication, organizational and interpersonal skills
• Must be able to read, write, speak and understand English
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and each with hands and arms. The employee may be required to lift or move objects weighing 20 pounds.
• High School Diploma or GED required
• Minimum of six-months administrative experience in a long-term or health care facility preferred
Benefits for full time positions include:
• 401(k) retirement plan along with employer match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Paid Time Off
• Company Paid Life Insurance
• Education Assistance
• Voluntary insurance (additional life insurance, accident insurance, critical illness, short term disability)
• Employee Assistance Program
Friendship values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.