Sr. Director, Engineering, Field Services Management

WEX is seeking a seasoned Sr. Director of Engineering in the Mobility Engineering organization to lead the engineering team for their Field Services Management SaaS product. The role involves developing and executing a long-term vision, managing product engineering delivery, and fostering a culture of innovation within the engineering teams.

Responsibilities:

• Develop, drive, and execute a long-term vision and strategy for the WEX FSM product
• Own end-to-end product engineering delivery for a vertical SaaS platform, aligning technical strategy with domain-specific customer needs and business outcomes
• Define and implement a comprehensive architectural roadmap for the FSM product, aligning with business objectives and industry best practices
• Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering teams
• Continuously challenge the status quo and implement mechanisms to reduce time-to-market using evolving engineering approaches and AI-first development
• Collaborate with other Mobility engineering teams to reuse development practices and components to reduce duplication
• Craft, lead, manage, and grow high-performance engineering leaders and teams. Hire, coach, promote, and retain high performers to achieve WEX goals
• Work closely with product and commercial partners to drive, prioritize, and work backwards from the customer requirements and exceed expected outcomes
• Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams
• Partner with product and commercial (sales) leads to maintain a well-thought out roadmap, and create clear and inter-dependent OKRs with these partners
• Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team. Maintain career growth plans and provide monthly and quarterly feedback for individuals’ continual progress
• Establish measurement of metrics-driven dev productivity across FSM engineering org
• Comfortably present, influence, and communicate to the senior leadership team. Provide regular updates and insights to senior leadership on the challenges and opportunities within the Mobility domain
• Effectively manage up, across, and down with tangible written strategy documents or plans

Requirements:

• Master's degree in Computer Science or related discipline
• 15 years of experience in software engineering with 7 years of engineering management experience managing managers and ICs
• 10+ years of experience building and launching customer-facing web and mobile systems
• Expertise in rapid development and deployment using cloud computing platforms such as AWS or Azure
• Strong understanding of security and compliance requirements in cloud and data environments
• Excellent leadership, team-building, and dynamic decision-making skills
• Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment
• Excellent verbal and written communication skills